How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Friendly Planet Adolygiadau

https://www.friendlyplanet.com

EXCEPTIONAL

Service

4.9

Product

4.7

116

122

ratings over the past year

Arddangos pob 3,100 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

Easy to use system.

Dyddiad y pryniant: 25/09/2019

Robert Myers

Dilyswyd gan Feefo

7 years ago

What Robert Myers said about Friendly Planet:

The staff is competent, but I always have the feeling they are more interested in following company policy, than helping me with my needs

Dyddiad y pryniant: 26/09/2019

Etti Katz

Dilyswyd gan Feefo

Staten Island, New York

7 years ago

What Etti Katz said about Friendly Planet:

They were very courteous and answered all our questions and we hope that our trip will go as well. We will be happy to share our experience when we return from the trip.

Dyddiad y pryniant: 27/09/2019

Lucille Swalve

Dilyswyd gan Feefo

7 years ago

What Lucille Swalve said about Friendly Planet:

Direct answers easily understood

My questions were answered promptly. The information was helpful and the decision to book was easy

Dyddiad y pryniant: 23/09/2019

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

Wonderful Service

Great service! Very responsive - answered all inquiries quickly and kindly. Helpful!

Dyddiad y pryniant: 01/10/2019

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

It was easy to do a reserv.Why do you send 5 or 6 e-mails when 2 would do.

Reservations were easy. Why do you send 5 to 6 e-mails when 2 would do? Too much clutter.

Dyddiad y pryniant: 24/09/2019

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

It was easy to book through the website but I talked to someone and (do not know the name) but she was very helpful and courteous.

Dyddiad y pryniant: 30/09/2019

Wendy Sommariva

Dilyswyd gan Feefo

Fort Myers

7 years ago

What Wendy Sommariva said about Friendly Planet:

The best agents, knowledgeable, and most efficient. Thanks so much. I have used Friendly Planet for several vacations, always glad that I have. They are wonderful.

Dyddiad y pryniant: 23/09/2019

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

The booking process

The booking process and website is not as friendly as some competitors and I would like to see more including my history. But I really enjoyed my last trip with you and have booked more due to the...

Dyddiad y pryniant: 25/09/2019

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

First time organizing a group

So far it has been a great experience because I have not organized a group for travel before. Denise has been helpful in answering all my novice questions. Now let me gather up the 10 people to...

Dyddiad y pryniant: 26/09/2019