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Foster Fridge Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

TC

Trusted Customer

Dilyswyd gan Feefo

7 years ago

What Trusted Customer said about Foster Fridge:

Hopefully this isn't the new norm.

I initially contacted Foster about a part last June and a man named Tim got back to me. Was very helpful and the responses were within a reasonable timeframe. My customer only decided to get the...

Tim

Foster Fridge

7 years ago

Hi, Thank you for your feedback. We're sorry to hear you weren't happy with the service. We've checked the notes on your order and see there was a delay in the paperwork and can only apologise for this and we have looked to address this issue going forward. However, from our records, we can see that we received your request in March, not January as stated. With regard to your other points raised, we have standard operating policies in place for any order that is an EU or export sale. As you have no trade account in place with us and are within the EU we asked for payment to made in advance. Items will not be ordered or shipped until payment is received. We apologise if this is inconvenient but have had to implement this due to previous overseas trading experiences and it is now a company-wide policy. We understand this causes delays but have to balance this with protecting ourselves from financial risk. Once again, we apologise for any inconvenience caused. Kind regards, Tim

Dyddiad y pryniant: 03/04/2019

0

TC

Trusted Customer

Dilyswyd gan Feefo

Isle of Arran

7 years ago

What Trusted Customer said about Foster Fridge:

Quick and efficient

Quick efficient service, knowledgable staff would use again .

Tim

Foster Fridge

7 years ago

Hi Chris,

Thank you for taking the time to leave us feedback, it's appreciated. We're always pleased to see 5-stars and happy to hear you would use us again, thank you.

If you do need any further help now or in the future please do not hesitate to contact us.

Kind regards

Tim

Foster Fridge

Product reviews

Dyddiad y pryniant: 18/03/2019

0

TC

Trusted Customer

Dilyswyd gan Feefo

7 years ago

What Trusted Customer said about Foster Fridge:

Professional fridge

Easy to use web site and staff helpful in dealing with a query. Product up to Foster high standard.

Tim

Foster Fridge

7 years ago

Hi Raymond,

Thank you for taking the time to leave us feedback, it is appreciated. We're always pleased to see a 5-star review and glad the site was easy to use and the team helpful. This info. will be passed on to everybody involved.

Thank you once again and if there is anything we can help with in the future please don't hesitate to contact us.

Thanks

Tim

Foster Fridge

Product reviews

Dyddiad y pryniant: 11/01/2019

0

TC

Trusted Customer

Dilyswyd gan Feefo

7 years ago

What Trusted Customer said about Foster Fridge:

Fridges very quality but process a bit slow

Tim

Foster Fridge

7 years ago

Hi,

Thank you for taking the time to leave us feedback, it is appreciated. We're glad to hear you're pleased with the fridge. We have also taken on board your comments regarding the process speed. Unfortunately, the interest free finance option does take a little time. It has to go through a finance application process which does delay things. We are always looking at ways to streamline and speed up this process and have forwarded on your comments to the finance team.

If you need any further help please do not hesitate to contact us.

Kind regards

Tim

Foster Fridge

Product reviews

Tim

Foster Fridge

7 years ago

Hi,

Thank you for taking the time to leave us feedback on your FSL800H fridge. It's great to hear you are pleased with the unit.

We have passed on your comments to the finance team regarding the processing time. Unfortunately interest free finance has to go through the usual credit checking procedures and contracts and direct debits need to be put in place, which all take a little time. We have fed this info. back as we are always looking at ways to speed up processes.

If you need any help in the future please do not hesitate to contact us.

Kind regards

Tim

Foster Fridge.com

Dyddiad y pryniant: 30/11/2018

0

TC

Trusted Customer

Dilyswyd gan Feefo

7 years ago

What Trusted Customer said about Foster Fridge:

Good service from placing order to receiving delivery.

Tim

Foster Fridge

7 years ago

Hi,

Thank you for taking the time to leave us feedback. This information is invaluable to us and will be fed back to the team. We're really pleased you were happy with the service received.

If you need any further help now, or in the future, please do not hesitate to contact us.

Kind regards

Tim

Foster Fridge

Product reviews

Tim

Foster Fridge

7 years ago

Hi,

Thank you for taking the time to review your XR 600L freezer, it is appreciated. This information goes a long way and gives us and other customers a real-world view of the units. We're pleased to see you are happy with the unit and will feed this information back to our colleagues.

If there is any other help you need please do not hesitate to contact us.

Kind regards

Tim

Foster Fridge

Dyddiad y pryniant: 07/12/2018

0

TC

Trusted Customer

Dilyswyd gan Feefo

7 years ago

What Trusted Customer said about Foster Fridge:

Quick and freindly

Very friendly and efficient service. Fridge arrived as arranged. Thank you

Tim

Foster Fridge

7 years ago

Hi Tanya,

Thank you for taking the time to leave us feedback. We're really pleased to hear you were happy with the service. This information is helpful to us and will be fed back to the team.

If you need any further help, now or in the future, please do not hesitate to contact us.

Kind regards

Tim

Foster Fridge

Product reviews

Tim

Foster Fridge

7 years ago

Hi Tanya,

Thank you for giving us feedback on your EP700H refrigerator. We're pleased to see a 5-star review and glad to hear you've got ample space as per your request.

This information is really useful to us and allows us to gauge what you, the customer, really think of the unit when in use. This is also very helpful to anybody else looking to buy the same unit. Thank you.

Kind regards

Tim

Foster Fridge

Dyddiad y pryniant: 05/10/2018

1

TC

Trusted Customer

Dilyswyd gan Feefo

7 years ago

What Trusted Customer said about Foster Fridge:

Perfect transaction

Perfect transaction, I had to ask for a profirma invoice and it all was handled professionally and smoothly.

Tim

Foster Fridge

7 years ago

Hi Paul,

Thank you for taking the time to leave us feedback, it is appreciated. We are really pleased to hear everything was perfect! Thank you, that means a lot to the team.

If you need any help, now or in the future, please do not hesitate to contact us.

Kind regards

Tim

Foster Fridge

Product reviews

Dyddiad y pryniant: 02/10/2018

0

TC

Trusted Customer

Dilyswyd gan Feefo

7 years ago

What Trusted Customer said about Foster Fridge:

Customer service was excellent, as soon as I bought the freezer on line I had a phone call within a few hours about the delivery date and from there out I was kept informed regularly. Will definitely...

Foster Fridge Adolygiadau

Foster XR600H refrigeratorRhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrchQuick efficient knowledgable service

Foster XR600H refrigeratorRhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrchVery good professional fridge

Foster slimline refrigerator, FSL800HRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchVery quality smart and reliable fridge but process is little slow

Foster XR600L freezerRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrchVery smart freezer for retail area.

Foster fridge, EP700HRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchVery good fridge. Works well, lots of space.

Foster refrigerator, FSL800HRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchGreat size unit furred into the space I had.

Foster XR600L freezerRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrchGreat freezer for the business just what we needed

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?