Faultless experience from booking to return home, one of the most seamless holidays yet.. Convenient travel avoiding normal London transfer.
Nuria Arocas
FlyDirect
4 years ago
Thank you for the lovely review :) We are happy to hear that all the stages of the holiday unfolded smoothly. Looking forward to organising your next adventure in the future!
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Thank you for the lovely review :) We are happy to hear that all the stages of the holiday unfolded smoothly. Looking forward to organising your next adventure in the future!
Service was fine .... living on the Isle of Man ..... but the return flight from Palma to the IOM on 23/07/2022 was delayed by 3 hours (because of crew issues)
Nuria Arocas
FlyDirect
4 years ago
Thank you for you honest review.
Delays are out of our control, however we do apologize for the inconvenience caused. On a positive note, we are happy that you had a great time in Majorca and you enjoyed the stay at the accommodation chosen. Looking forward to organising your next holiday in the future!
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Thank you for your honest review.
Delays are out of our control, however we do apologize for the inconvenience caused. On a positive note, we are happy to hear that you had a great time in Majorca and you enjoyed the stay at the accommodation chosen. Looking forward to organising your next holiday in the future!
I would always use direct flights from Isle of Man so much easier
But on the return flight from majorca
The communication was so bad
We found out by checking the internet ourselves our flight was...
Read more
Nuria Arocas
FlyDirect
4 years ago
Thank you for your feedback.
We do apologize for the delay although it is totally out of our control. We truly understand your frustration due to the long waiting time at the airport and not being informed properly. We are investigating why the crew didn't keep you posted at all times. With regards to the flight times, at the time of booking you already know the times, so that it's not a surprise when you travel. We are looking to offer different times for next program.
On a positive note, we hope you had a great time in Majorca!
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Thank you for your feedback.
We do apologize for the delay although it is totally out of our control. We truly understand your frustration due t the long waiting time at the airport and not being informed properly. We are investigating why the crew didn't keep you posted at all times. With regards to the flight times, at the time of the booking you already know the times, so that it's not a surprise when you travel. We are looking to offer different times for next program. On a positive note, we hope you had a great time in Majorca!
Fantastic experience and dealing with Fly Direct was so easy. The return flight was delayed by 3 hours which was OK but a lack of information was frustrating which is why I haven’t awarded 5stars.
Nuria Arocas
FlyDirect
4 years ago
Thank you for taking the time to review us. We would like to apologize for the delay, at least, it happened on your way back :) On a positive note, we are happy to hear that your booking experience was easy peasy!
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Thank you for taking the time to review us. We would like to apologize for the delay, at least, it happened on your way back :) On a positive note, we are happy to hear that your booking experience was easy peasy!
Positives
Direct from IOM
Comfortable plane
Negatives
Delayed both ways 3.30 minutes on return
Only tea and a brownie on plane
Lacking organisation for pick up at airport
Nuria Arocas
FlyDirect
4 years ago
Thank you for your review. We couldn't agree more, flying direct to the destination is the way to go!
We do apologize for the delay and we totally understand your frustration, however this is totally out of our control. With regards to the on board service, the challenges faced by airports everywhere this summer have led us to take the decision to offer something that we could confidently guarantee across our flights rather than a service that we may promise but then not always be able to deliver on.
On a positive note, we are happy to hear that you had a great time in Majorca!
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Thank you for your review. We couldn't agree more, flying direct to the destination is the way to go!
We do apologize for the delay and we totally understand your frustration, however this is totally out of our control. With regards to the on board service, the challenges faced by airports everywhere this summer had led us to take the decision to offer something that we could confidently guarantee across our flights rather than a service that we may promise but then not always be able to deliver on.
On a positive note, we are happy to hear that you had a great time in Majorca!
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.