Easy to order from, however, they were due to arrive on Tuesday 1st August, despite being home all day, the recipient didn't recieve them until Wednesday 2nd August. The picture on the website showed...
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Customer Service Team
Flowers Direct
8 years ago
Morning
Thank you for your feedback. Please accept my apologioes that your order arrived a day later than requested. If you wish to discuss this further, please give us a call directly.
Rhian
Dyddiad y pryniant: 31/07/2017
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about Flowers Direct:
Ordering was easy, price was great and the flowers were what I would expect. Great value for money and delivered on time.
I had sent flowers well plants to a friend and they were sent on the right day and was wonderful my friend said that they would last for years and was so pleased with them so thankyou flowers direct...
I had hoped the flowers would arrive during the morning. My partner had to go out at midday so the flowers turned up with no one at home. There was no attemot to leave them in a safe place or...
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Customer Service Team
Flowers Direct
8 years ago
Good Morning
Thanks for taking the time to leave us feedback. I am so sorry to hear that you were disappointed with the service provided and the item delivered. Unfortunately, the item ordered is guaranteed for 5 days from the date of delivery. Due to the time passed, I am unable to offer further assistance. Your comments will be addressed through our quality assurance programme.
Rhian
Product reviews
Dyddiad y pryniant: 31/07/2017
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
The flowers were really disappointing and floppy, we had to throw them away
Customer Service Team
Flowers Direct
8 years ago
Morning
Thanks for your feedback. The item you ordered is guaranteed for 5 days from the date of delivery. Unfortunately, due to the time passed, I cannot look into this further for you. We do need to be made aware of any issues, within the guarantee period. I will feed back your comments to the relevant departments.
The flowers were poor and died within 2 days. Also didn't like the fact the flowers has a 7 to 7 deliver time, as before 9 and after 5, was not acceptable.
Customer Service Team
Flowers Direct
8 years ago
Hello
Thanks for your feedback. Please accept my apologies you were unhappy with the service provided. Unfortunately, it is now out of the guarantee period and I am unable to offer any further assistance. Your comments will be passed onto the relevant departments.
Rhian
Dyddiad y pryniant: 31/07/2017
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about Flowers Direct:
The flowers arrived on time and were the correct bouquets as I asked for. They arrived in a good condition. I would recommend flowers direct.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
