How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau FlashRouters

Cwsmer Dibynadwy

7 years ago

Trying to have some privacy hopefully?

The product seems to be working fine no complaints

Customer Service

FlashRouters

7 years ago

Privacy is our goal!

Product reviews

Dyddiad y pryniant: 16/05/2019

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about FlashRouters:

For an extra $125 ended up with a basic router as I already had.

I bought this router to be able to easily set up vpn with my Nord VPN service. I was not able to get it working without a significant reduction in my download speeds. So between the router and the...

Customer Service

FlashRouters

7 years ago

Hello! I apologize for any issues you are having with your FlashRouter. I have sent over an email so our support team can assist you in getting your FlashRouter working well!

Product reviews

Dyddiad y pryniant: 01/04/2019

0

Cwsmer Dibynadwy

7 years ago

Performance not as described

received the router as a gift and it did not perform as described. we felt shortchanged.

Product reviews

Dyddiad y pryniant: 14/06/2019

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about FlashRouters:

Great service! I just wish that the auto kill would reset itself after it reconnects. I go times with smart devices not working due to no internet.

Customer Service

FlashRouters

6 years ago

Thanks for your suggestion, Jay! We'll pass along your suggestion to the development team.

Product reviews

Dyddiad y pryniant: 28/05/2019

0

Cwsmer Dibynadwy

7 years ago

Doesn't work...waste of money

Customer Service

FlashRouters

7 years ago

Thanks for posting your review. We have reached out via email to resolve this issue with you. Apologies for any inconvenience.

Product reviews

Dyddiad y pryniant: 13/06/2019

2

Cwsmer Dibynadwy

7 years ago

Unit ordered, configured and shipped in timely fashion...

Customer Service

FlashRouters

6 years ago

Excellent!

Product reviews

Dyddiad y pryniant: 12/05/2019

0

TC

Trusted Customer

Toronto

7 years ago

What Trusted Customer said about FlashRouters:

Works a charm!

Despite being advised of delivery in 6-8 weeks (!), the device arrived in 10 days. Any queries I had were answered promptly via e-mail. So, very good service.

Customer Service

FlashRouters

6 years ago

Glad to be of service!

Product reviews

Dyddiad y pryniant: 29/05/2019

0

Cwsmer Dibynadwy

7 years ago

Poor customer service even with premium package

My router is so slow. Getting actual help seems impossible. I dont know if something is wrong with my router because the range is so small compared with my tiny old router. Bizarre. Also, i sjed...

Customer Service

FlashRouters

7 years ago

Hello! Apologies for this issue! I have reached out to you via email to arrange for a one on one remote support session with our support team to resolve the issues you are having!

Product reviews

Dyddiad y pryniant: 14/05/2019

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about FlashRouters:

Disappointed

Delivered on time, set up was easy except the 5g only worked once, so now I have another product collecting dust, went back to my old router

Customer Service

FlashRouters

7 years ago

Hello! Apologies for this issue. I have opened a ticket for you with some helpful information with regards to the issue you are having. We are happy to assist in getting your 5GHz network working as well.

Product reviews

Dyddiad y pryniant: 12/05/2019

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about FlashRouters:

The product is set-up for purpose. very easy to use. Service Question to Mike answered in direct and easy to follow instruction. Very happy with service. Thank you.

Customer Service

FlashRouters

6 years ago

Thank you for the kind words!

Product reviews

Dyddiad y pryniant: 22/06/2019

0

FlashRouters Adolygiadau

Linksys WRT3200ACM-ExpressMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchI think so far so good but I don't know what hackers will think about next to destroy our privacy

Linksys WRT32X-DDWRTMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchI paid a premium to get what I thought would be a sort of plug and play router to set up a VPN but I with various sources of help could not get it to work well.

Linksys WRT32X-DDWRTMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchreceived the router as a gift and it did not perform as described. we felt shortchanged.

Linksys WRT3200ACM-ExpressMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat service! I just wish that the auto kill would reset itself after it reconnects. I go times with smart devices not working due to no internet.

Netgear R7000-DDWRTMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchIt's junk worked once.. never again.

Linksys WRT32X-DDWRTMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWas perfect for about a month. Had to reboot the router, after which the 2.4ghz spectrum refused to connect to 80% of the devices in my home that use that frequency...

Linksys WRT32X-DDWRTMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchI initially thought that I'd have to use my old router to extend the 5Ghz range, but this router surpassed my expectations. At the furthest point in the house, the connection quality is flagged as...Read more

Linksys WRT3200ACM-ExpressMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchMy WiFi reach is now much worse than it was before

Linksys WRT32X-DDWRTMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch5g fails real soon after set up

Asus RT-AC5300-DDWRTMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchProduct is set-up for purpose.Very easy to use.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?