Before making my purchase a had a few questions about size and accessories. I used live chat once and email. Both time my answers were given very quickly.
I was amazed at how quickly our chair was...
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Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Dyddiad y pryniant: 14/03/2018
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
Hi There, thanks for your feedback. Regards, Richard
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. I will speak with my Despatch Team and our US Hub so we can look in to this for you and aim to improve the packaging so these concerns are dealt with properly. Regards, Richard
Dyddiad y pryniant: 13/03/2018
0
Rhannwch
TC
Trusted Customer
Mesquite, Nevada USA
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
Super fast shipping!! The splashy enables my granddaughter, Lexi to play in the sand. Lexi is 4 years old and has ******* Triplegia. Thank you so much for this wonderful product.
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Dyddiad y pryniant: 15/03/2018
0
Rhannwch
TC
Trusted Customer
RCT south wales
8 years ago
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What Trusted Customer said about Fireflyfriends - UK:
Brilliant and quick service as always would recommend to anyone, and amazing products that help my son he loves his splashy thank you firefly
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
TC
Trusted Customer
8 years ago
Thank you for replying
Dyddiad y pryniant: 11/02/2018
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
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Speedy delivery and very helpful customer service over the telephone/responding to email enquirers.
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. The Splashy is an excellent product and one we are very proud of. It is great to hear that it works so well with your daughter. Regards, Richard
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
My original purchase was so easy and shipping was very fast. I needed to exchange the headrest and communicated with the company via email. My emails were responded to very quickly and they were...
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Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. We do everything we can to ensure a simple and rapid resolution to any issues customers may have. Regards, Richard
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Dyddiad y pryniant: 06/03/2018
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Fireflyfriends - UK:
Firefly is amazing and their products is of a great standard and quality. There is nothing on the market like what firefly does!
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Product reviews
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Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback and the photo :) Regards, Richard
Dyddiad y pryniant: 07/03/2018
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
We live the upsee. It came quickly and arrived in good condition. Our daughter is going to have lots more outside time this spring and summer with the upsee. I can't wait until the snow is all gone...
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Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. It is always great to hear of the Upsee being enjoyed by child and parent alike. Regards, Richard
Product reviews
Richard
Fireflyfriends - UK
8 years ago
Hi There, thanks for your feedback. Regards, Richard
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
