How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Financial Wellness Group

Arddangos pob 6,789 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

fair but could be improved

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Recently, service has slipped a little - but still pretty good.

Cwsmer Dibynadwy

14 years ago

I think they were better when they set up my plan. They are helpful and easy to deal with and i can guarantee most of the time if i ask or they say they will do something they will do it. They were a bit rubbish, however, recently with adding a service without telling me and charging me for it even though they insist they did (they didn't - i keep all my records) and not refunding me. They are also a nightmare to get hold of if you don't want to pay through the nose on ringing an 0845 from a mobile.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Great service and very professional.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Always very helpful when I've needed to speak to them so no complaints

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

They are great at what they do...

Cwsmer Dibynadwy

14 years ago

they are great but I do feel very let down by them as I'm know paying back more money than I originally owed. Santander added on an extra 2k to my debt taking it to 12,000 which really upset me. My financial advisor told me there was nothing they could do about it as it was intrest that was agreed when I took out the loan. Had I of known this imformation when I took out my plan, I would not have done it. I feel like I have been cheated out of the system in a way. I thought the interest was suppost to freeze. i've increased my payments since I've been on the plan so I do feel I'm making every effort to get off it.

Gregory Pennington Limited

Financial Wellness Group

14 years ago

Thank you for your comments. We do always negotiate with creditors to try to get them to freeze interest and charges once your debt management plan is up and running. However, they won't always do this. Sadly some lenders expect to receive full repayment as per the original loan agreement, this will include interest for the full term of the loan, which is why it may seem that your balance has increased. Well done for increasing your payments this will certainly help reduce your debt more quickly. Your Personal Finance Manager will give you a buzz just to chat through where you are up to. Ian Williams Gregory Pennington

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

great care, detail,polite,so helpful,always updated fully, cant fault them 10/10 .

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

They have been helpful and understanding since the first day I've contacted them.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

We have always had excellant service from GP. They have helped us out in a…

We have always had excellant service from GP. They have helped us out in a very big way and always recommend the service to other people. Always polite friendly and helpful

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Your team, and service are first class. Quick, responsive,and efficient, a rare asset in this impersonal…

Your team, and service are first class. Quick, responsive,and efficient, a rare asset in this impersonal climate. Well done , and thank you.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

14 years ago

Gregory Pennington have been absolutely amazing and I cannot thank them enough for the way…

Gregory Pennington have been absolutely amazing and I cannot thank them enough for the way they have helped me with my debt problems. I have had such peace of mind since been with them and know...