Not flexible, don't follow customer's needs... When told to call any time after 5pm was…
Not flexible, don't follow customer's needs... When told to call any time after 5pm was always called earlier and never after 5pm... Did request it many times, no success.
Customer service very poor
Gregory Pennington Limited
Financial Wellness Group
14 years ago
CUS
Gregory Pennington Limited
Financial Wellness Group
14 years ago
Thank you for taking the time to provide your feedback. I am sorry to hear that our customer service has not met your expectations. I have asked for your personal finance manager to give you a call at a time that is convenient for you, to discuss all your concerns.
Thank you
Steven Hewitt
Gregory Pennington
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Relieved to have professionals acting on my behalf and removing the strain
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
THEIR UNDERSTANDING AND NON-JUDGEMENTAL ATTITUDE TOWARDS MY SITUATION MADE ME FEEL SO MUCH BETTER AND…
THEIR UNDERSTANDING AND NON-JUDGEMENTAL ATTITUDE TOWARDS MY SITUATION MADE ME FEEL SO MUCH BETTER AND THAT HELP WAS AT HAND.THEY DISCUSSED THE PROCEDURE AND MADE SURE I WAS AWARE OF ALL DETAILS.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
A very caring and proffessional approach to the situatiuon we found ourselves in..Since getting their help…
A very caring and proffessional approach to the situatiuon we found ourselves in..Since getting their help I've slept better at night now than I had in the previous couple of years.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
i also receive excellent service
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Great service and very thorough and supportive. Good work!!! Relieved alot of pressure and concerns…
Great service and very thorough and supportive. Good work!!! Relieved alot of pressure and concerns when going through IVA preparation. Thank you
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
A very good personnal service with very clear advice.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Good communication and always helpful.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Gregory Pennington have been so so helpful in raining in my creditors,and giving me peace…
Gregory Pennington have been so so helpful in raining in my creditors,and giving me peace of mind at this time of financial meltdown,and now i can sleep with out being worried of a call or a visit...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Alway really helpful when I have a question that I need answered. Alway happy on…
Alway really helpful when I have a question that I need answered. Alway happy on the phone. I get all the information I need when I phone.
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