everyone is very friendly and tries to put my mind at ease .we are still…
everyone is very friendly and tries to put my mind at ease .we are still getting phone calls daily from the halifax about our account but you have told me its all being taken care of and not to...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Gregory pennington are very friendly and helpful when i speak with them, and will alway…
Gregory pennington are very friendly and helpful when i speak with them, and will alway give you good feedback information with regards to dealing with any problems that may come up.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
immediate response when contacting.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
very pleased so far .gives us light at the end off the tunnel
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
every body is so nice and friendly they put you at ease and reassure you…
every body is so nice and friendly they put you at ease and reassure you that everything will be ok
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
They were excellent very helpful at a time when I was under the weather. Can't…
They were excellent very helpful at a time when I was under the weather. Can't thank them enough. Thank you
Sandra Byde
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Thank you so much for the support given through what could have been a very…
Thank you so much for the support given through what could have been a very stressful time I cannot praise the company highly enough.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
I have found Freeman Jones's staff very helpful on certain queries and always available when required.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Communication is poor. I work during the day and do not want to call a…
Communication is poor. I work during the day and do not want to call a premium number too often so I send emails to my relationship manager but sometimes it's days before I get replies. When setting...
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Freeman Jones Limited
Financial Wellness Group
14 years ago
Thank You for your feedback.
I’m sorry that your experience has fallen short of the usual high standard we aim to deliver.
We would like to discuss where we can improve and appreciate that being able to speak to someone when you need to is very important to our customers.
I have asked your Relationship Manager to give you a call so we can discuss any concerns with you.
Thank you
Steven Hewitt
Freeman Jones
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Communication is always key and not only to be kept in touch but to have…
Communication is always key and not only to be kept in touch but to have my own person to talk to is great
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.