So helpful throughout the whole process Kimberly was so kind & always at the end…
So helpful throughout the whole process Kimberly was so kind & always at the end of the phone
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
All advisors were polite, friendly and helpful. Good knowledge of the service they provide and…
All advisors were polite, friendly and helpful. Good knowledge of the service they provide and the procedure involved.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
So easy once you'd applied. Really helpful, pleasant people.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Very helpfull and always there to help :)
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Helpful and informative during the process; would be interesting to know whether there is any…
Helpful and informative during the process; would be interesting to know whether there is any help on finding best fuel (gas/rlectric) prices available
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Great staff , great team , and great help all round keep up the good…
Great staff , great team , and great help all round keep up the good work and thank you
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
An excellent service with staff that does a great job, would recomend them to anybody.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Initial service was very good but since my IVA has gone through it has been…
Initial service was very good but since my IVA has gone through it has been impossible to contact my so called relationship manager David Jagello-Brown! One week I left 8 voicemails and sent 2...
Read more
Freeman Jones Limited
Financial Wellness Group
13 years ago
Thank you for your comments.
I am concerned to hear that you are not happy with the level of customer service you’re receiving.
Being able to contact your Relationship Manager is paramount to a successful IVA and this lack of contact falls short of the usual high standard we aim to deliver.
I have asked a Manager to give you a call so we can discuss this with you and ensure that it's investigated fully. Alternatively please feel free to call Steve Grogan on 0845 056 6620, who will be expecting your call.
Thank you
Steven Hewitt
Freeman Jones
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
ALWAYS AVAILABLE & ALWAYS ANSWER MY QUESTION, THANK FOR ALL YOUR HELP & ADVICE
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
only one word discribes the service this company offers " EXCELLENT"
only one word discribes the service this company offers " EXCELLENT"
Cwsmer Dibynadwy
13 years ago
When I was worried sick and did'nt know where to turn to having been ripped off by a cowboy company and telephone calls and letters glore I found this company and right from the start I realised they were the answer to my problems.
They gave a 121 service and very quickly took all the worries from me and delt with my creditors. I'm now in a a dept management plan which I can afford, the creditors are happy and a big weight has been lifted off my life.
Without the service Wilson Andrews offered I dont know where i woukld have been. Thank you one and all.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.