The staff have been so helpful and on the ball with everything the do and…
The staff have been so helpful and on the ball with everything the do and say.
Cwsmer Dibynadwy
13 years ago
they are so helpful and everything they have said they will do has been done straight awsy .
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
I'd give a vote between good & excellent as the website isn't that good but…
I'd give a vote between good & excellent as the website isn't that good but the service is top grade, though the 15% commission is a bit excessive
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
brilliant service has changed my life and cant thank them enough for their help and…
brilliant service has changed my life and cant thank them enough for their help and support
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Very helpfull
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
i have found the team very considerate and understanding of our financial predicament and is being…
i have found the team very considerate and understanding of our financial predicament and is being handled with much care and plenty of information.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
they sorted out my iva with ease and i had no worries just a couple…
they sorted out my iva with ease and i had no worries just a couple of forms to fill in and a few phone calls and that was it i now have no worries at all
Cwsmer Dibynadwy
13 years ago
it is impossible to contact my customer relationship manager she is always out of the office or busy and it takes forever to answer the calls to them and the call costs are extremely high
Freeman Jones Limited
Financial Wellness Group
13 years ago
Thank You for your feedback.
I’m sorry that your experience has fallen short of the usual high standard we aim to deliver.
We would like to discuss where we can improve and appreciate that being able to speak to someone when you need to is very important to our customers. If you are unable to contact your Relationship Manager then you do have the option of speaking to someone else, should you wish to. We will also always call you back, at your request, to help keep the cost of contacting us down to a minimum.
I appreciate that we need to see how we can improve your experience with Freeman Jones and I have asked your Relationship Manager to give you a call so we can discuss any concerns with you.
Thank you
Steven Hewitt
Freeman Jones
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
I think when starting with a DAS things don't happen as quick as stated in the…
I think when starting with a DAS things don't happen as quick as stated in the initial phone call. But once Wilson Andrews got contact with all the creditors things got better and they do take the...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
hello ever since i first contacted you i felt that a great weight has been…
hello ever since i first contacted you i felt that a great weight has been taken off my shoulders and i now have some money in my pocket and i love the way that thinkmoney tex me to always let me...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
I am very happy with the help i have received from Wilson Andrews
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.