Everything explained in a manner easy to understand. Excellent communication.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
excellent service and very reassuring
excellent service and very reassuring
Cwsmer Dibynadwy
13 years ago
faultless service
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
They are great very helpful always there when i need to talk to someone.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
I was on a management program for 2 years with your sister company Gregory Pennington and…
I was on a management program for 2 years with your sister company Gregory Pennington and had no problems and no contact from creditors. I changed to an IVA with FJ and I have since been inundated...
Read more
Freeman Jones Limited
Financial Wellness Group
13 years ago
CR
Freeman Jones Limited
Financial Wellness Group
13 years ago
Thank you for taking the time to offer feedback.
IVA’s do tend to work differently from debt management in that funds are not paid out to creditors on a monthly basis. It’s usual practice, with any IVA, for the creditor payments to be made quarterly, or in certain cases less frequently, at the creditors request. This does mean that creditor contact, during the initial few months, can still occur and although this will stop it may take a little while to do so completely. If you do continue to receive contact from the creditors then please let us know so we can deal with this for you.
I have requested your Relationship Manager contacts you directly to discuss your account and resolve any issues you’re experiencing.
Thank you
Steven Hewitt
Freeman Jones
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
friendly,helpful and professional.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
they are great if i have a problem all i need do is ring them…
they are great if i have a problem all i need do is ring them and it gets sorted
so i dont have a problem with them
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
By the end of the very first phone call I felt such relief that someone…
By the end of the very first phone call I felt such relief that someone understood my predicament and was willing to help and advise me and gave me hope for a better future with support. I cannot...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Very good service kind people, only downside is management fee seams a bit much and…
Very good service kind people, only downside is management fee seams a bit much and when i joined i was working and told them to ring befopre 11am but they kept ringing me after besides that its been...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Gregory Pennington have been so helpful, I'd still be in a financial mess if it…
Gregory Pennington have been so helpful, I'd still be in a financial mess if it wasn't for them. Staff are kind, friendly and make you feel at ease an offer updates when they promise to. I now have...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
This was the best decision we made when we contacted Freemanjones, for us life seem…
This was the best decision we made when we contacted Freemanjones, for us life seem much more simplier, and our financial situation is more manageable
Thanks Freemanjones.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.