When I first called Freeman Jones, I was in a terrible emotional mess. After explaining…
When I first called Freeman Jones, I was in a terrible emotional mess. After explaining my situation, I was made to feel calmer and more in control of my finances. Everything has gone smoothly since....
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
very helpful at a very stressful time. make you feel you are not on your…
very helpful at a very stressful time. make you feel you are not on your own. friendly and dont make you feel like just another customer
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
I have been really happy with all the staff i have spoken to.
They took a great…
I have been really happy with all the staff i have spoken to.
They took a great weight off my shoulders and have been
helpful and patient at all times
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
The customer service is good when you speak to someone but the company not very…
The customer service is good when you speak to someone but the company not very good and communicating with you and keeping you up to date with what is going on. At a stressful time like setting up a...
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Wilson Andrews Limited
Financial Wellness Group
13 years ago
CUS
Wilson Andrews Limited
Financial Wellness Group
13 years ago
Thank you for taking the time to provide feedback.
I’m concerned by your comments on the communication you’ve received from Wilson Andrews. Clearly we’ve fallen short in the level of service we aim to provide and we’d like to put that right.
I’ve asked for a Relationship Manager to give you a call and see how we can improve your experience going forward.
Thank you
Steven Hewitt
Wilson Andrews
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Cant fault the service we have recieved from Freeman Jones. It has been an emotional…
Cant fault the service we have recieved from Freeman Jones. It has been an emotional time and they have been nothing but helpful and reassuring. Special thanks to kelly robinson who really helped us.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
I HAVE FOUND THE STAFF AND SERVICE EXCELLANT
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
The staff are very good at all times.Many thanks to Jennifer Simpson for all her…
The staff are very good at all times.Many thanks to Jennifer Simpson for all her help
Cwsmer Dibynadwy
13 years ago
very grateful to them
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
My situation arose due to a substance problem with my son. This caused traumatic effects…
My situation arose due to a substance problem with my son. This caused traumatic effects as well as debt problems. Thanks to the wonderful staff at Wilson Andrews I can now sleep at night. They...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
They are extremely helpful with their advice and put me at ease. I was not…
They are extremely helpful with their advice and put me at ease. I was not only very worried about my situation but also embarrassed. They reassured me that something could be done to help. I had...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
friendly people, helpful and supportive but at one point I felt that I was not…
friendly people, helpful and supportive but at one point I felt that I was not given enough support and advice.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.