They continually harass with phone call to review you account to reduce monthly payments . To extend you time with them
Natalie
Financial Wellness Group
2 years ago
Hi. Thanks for taking the time to leave feedback on our service. Congratulations on the completion of your Debt Management Plan.
We're sorry to hear you're unhappy with the processes during your plan. An annual review is a regulatory requirement of the Financial Conduct Authority, to ensure your plan remains, affordable and suitable to your circumstances. As part of this process, we go through a customer’s circumstances, finances and ensure your payments remain realistic and affordable - especially if you have experienced a change in your circumstances.
If you need any help in the future, email us at personalfinancemanager@financialwellnessgroup.co.uk or call 0161 393 7157. Thanks again for your feedback.
0
Rhannwch
MA
Marie
Dilyswyd gan Feefo
Croydon
2 years ago
What Marie said about Financial Wellness Group:
Absolutely fantastic
I am so grateful for Financial wellness support over the years they have always been there for me and the service is absolutely first class and I valuable. When I was at a very low point after a...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Natalie
Financial Wellness Group
2 years ago
Thanks for taking the time to rate the service. We're sorry to see just one star - is there anything we can do to improve this please?
0
Rhannwch
MA
Maria
Dilyswyd gan Feefo
Leeds
2 years ago
What Maria said about Financial Wellness Group:
Safe space
Great experience under the circumstances they didn't over bother me but checked in once a year, my plans fully paid off now and highly recommend
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Friendly helpful staff. Made experience easier.
0
Rhannwch
HE
Helen
Dilyswyd gan Feefo
Stoke on trent
2 years ago
What Helen said about Financial Wellness Group:
Debt free at last 😊
I was at rock bottom before I got in touch with these wonderful people, the help and support I had was great, sorted out an affordable amount I could manage. I was fortunate enough to beable to clear...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Amazing
The service I have had over the last 5 years has been amazing. They are very supportive and they understand when you have mental health problems. They do annual reviews to see if you can still afford...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.