Very happy with the customer service. I preordered the fan and it arrived when they said it would.
Product reviews
Dyddiad y pryniant: 17/06/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Ordering was good
Subited a return enquiry have not had a response
Product
Fansonline
1 month ago
Hi,
Thank you for your feedback.
We've looked into your return enquiry and can see that we responded on 1 July requesting some photos of the carton to help us assess the return. It appears our email may not have reached you or may have been filtered into your junk/spam folder.
We apologise for any frustration this may have caused. A member of our team will be following up with you directly to ensure we can assist with your return request and work towards a resolution as quickly as possible.
Thank you for bringing this to our attention, and we look forward to hearing from you.
We're also very pleased to hear that your ordering experience went well.
We have purchased from Fansonline before with extremely satisfying results. We haven't tried the new fans yet (12 in total for our new home) but communication and delivery was fantastic
Dyddiad y pryniant: 30/06/2026
0
Rhannwch
ER
Eric
Dilyswyd gan Feefo
AUS
1 month ago
What Eric said about Fansonline:
Couldn't ask for more! Super quick and well packaged
Product reviews
Dyddiad y pryniant: 03/07/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Delivery was very fast our fans have been installed yet 🙂
Dyddiad y pryniant: 01/07/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
I ordered online
It was a quick service
I haven’t had any direct service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
