How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Express Trainers Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

A lost sale

Boots came fast but were faulty. I returned requesting replacements. But they refunded. No notification, no apology. Can't reorder at same price as the special offer has ended. So will buy more...

THE EXPRESS TRAINERS TEAM

Express Trainers

3 years ago

Hi, We are sorry to hear about your experience however we have checked all of your order out from start to finish and can comment as follows. Your order was actually for a size 4 ( we have never stocked a size 3 so you can never have ordered it). Your order to us stated a size 4 so that is the size we sent to you. Your order confirmation which we sent you also stated a size 4, hence we would have expected an email or call from you if your order confirmation did not tie up with what you thought you had ordered. From our records we have never received any correspondence from you prior to the goods being despatched to tell us we were sending the wrong size. Please accept our apologies that your order did not go to plan. Yours The Express Trainers Team

Product reviews

Dyddiad y pryniant: 23/04/2023

0

Express Trainers Adolygiadau

Karrimor Premium Helix Mid WATERPROOF MensRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchOriginals supplied were faulty. Can't comment on replacements as they declined to send any, despite them being in stock

Hi-Tec Serra Trail MensRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchNeeded a budget pair of walking shoes and these are great. Good fit and were comfortable walking in straight out of the box. Upper not waterproof

Red Tape Thomas Crick Derwent Leather MensRhagor o adolygiadau o’r cynnyrch hwn (7)Edrychwch ar wefan y cynnyrchCheap purchase and great quality

Catesby England Carter Leather MensRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchReceived the shoes I wanted which is all you can ask for when buying online.

Catesby England Carter Leather MensRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchGood shoes just like they were pictured.

Adidas Duramo 10 WomensRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchBought for my partner but unfortunately they were to narrow, but not a problem as my 1 daughter loved them so she had them.

Cushion-Walk Avon Flexible Comfort MensRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchExcellent easy fitting shoes

Adidas Duramo 10 WomensRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchWrong goods were sent. These were returned and got a refund less £4 for shipping. Not a good experience on this occasion.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?