On time well packed thankyou was disappointed the some of the pods I wanted were not available
Michael
Express Pods
7 years ago
Hi Judy, we hate disappointing our customers and running out of stock so we try to do it as infrequently as possible :) As we are a local manufacturer, the good news is that when we do run out of stock, it is rarely for very long. Thanks -Michael
Great range of flavours and fits well in our machine. Delivery times were good too.
Courtney Bridges
Express Pods
8 years ago
So happy to hear you love our coffee Robert. Thank you! Courtney : )
Dyddiad y pryniant: 14/03/2018
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Express Pods:
Easy website, great products, quick service!
Michael
Express Pods
8 years ago
Thanks for the great feedback Tanya :)
Dyddiad y pryniant: 14/03/2018
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Express Pods:
Service and Pods were ok, although a little unhappy that delivery took 4 working days to arrive when I thought it would be next day delivery.
Will probably continue to use Nespresso though just...
Read more
Michael
Express Pods
8 years ago
Hi Maggie, apologies you were not happy with the time it took to receive your pods. Your order was placed on Wednesday afternoon, dispatched on Thursday and delivered on Monday which I do not think is too bad. Apologies if you thought it was going to be delivered overnight. We try to be as transparent as possible with delivery times on our website where we state that all orders over $30 receive free shipping via Australia Post. If your delivery is going to a metro address it also travels via Express Shipping which can be overnight (especially to VIC). I can see that your order received free standard shipping, meaning it was classed as being outside of a metro area. This system is automatic and based on postcodes provided by Australia Post. If you think this could be an error, let me know and I will investigate with AP. See more here: https://expresspods.com.au/pages/shipping
Sorry to bombard you with information, but I hope you find this explanation helpful. Thanks
Great service. Received very promptly. Love the pods, great coffee. Just what I wanted.
Michael
Express Pods
8 years ago
Hi, thanks for the great feedback! -Michael
Dyddiad y pryniant: 13/03/2018
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
The ordering was easy service and delivery was very fast. I also loved being informed with the updates on when it was sent when it should be delivered also when it was onboard to be delivered & once...
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Michael
Express Pods
8 years ago
Hi Jody, thanks so much for the positive feedback, it means a lot! -Michael
Dyddiad y pryniant: 14/03/2018
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Express Pods:
I love the quick delivery and easy to use website.
The pods were fantastic, I can't fault anything. The flavours were every bit as good as Nespresso pods, especially the Baileys pods!!
Courtney Bridges
Express Pods
8 years ago
Thank you so much! I’m super happy that you enjoyed our coffee and love our service Kirsty! Courtney : )
Very easy to order. Super quick free delivery. Delicious Bailey’s pods. Only area for improvement would be to have all pods in stock as I wanted to order more. Thank you! 😋
Michael
Express Pods
8 years ago
Thanks for the great review Anita. Apologies for the out of stocks, more stock is coming very soon on all products. Thanks! -Michael
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