How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia.com Adolygiadau

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Service

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ratings over the past year

Arddangos pob 2,074,150 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

We booked our flight and were told we cannot reserve seating even though the booking…

We booked our flight and were told we cannot reserve seating even though the booking is early. Can we please reserve the seats that were empty when we booked the flight?

Cwsmer Dibynadwy

13 years ago

It's easy to use, al the flight information available except for the new issue of seating.

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

easy to use, clear information.

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

great way to compare flight options

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

It was easy and convenient finding the cheapest airline fare.

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Excellent service & support to customer

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Experience was great because everything. Worked perfectly. However, it would be even better if customers…

Experience was great because everything. Worked perfectly. However, it would be even better if customers had the chance of making a reservation (expiring after 24hours or so) instead of having to...