How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia.com Adolygiadau

https://www.expedia.com/?brandcid=US.FEEFO.HEADER

Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

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ratings over the past year

Arddangos pob 2,074,150 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

I sent 27minutes on the phone to hear the same things repeated to me several times…

I sent 27minutes on the phone to hear the same things repeated to me several times and to be put on hold on two occations while she checked with someone else. Horrible

Expedia.com

13 years ago

Monika, Apologies that our support experience didn't live up to the very high standards we aspire to in these circumstances. I'll pass your review comments onto our support teams in order to ensure that we drive improvements! Kind Regards The Expedia Customer Experience Team

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Haven't taken the trip yet but the help on line was excellent

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

You guys are the best!

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Always the best prices and most options. Love the vacation packages, it makes it easy…

Always the best prices and most options. Love the vacation packages, it makes it easy to book flight, hotel, and car for my business trips. I also like the new rewards program.

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

the most helpfull booking site i ever tried , hope to continue doing so

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

I love the wide range of options they offer!

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

I spent way too much time trying to resolve a problem. The final resolution was satisfactory,…

I spent way too much time trying to resolve a problem. The final resolution was satisfactory, but it took multiple calls and a supervisor's intervention. Here is the description: Sunday, 12/9: ...