How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

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Service

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ratings over the past year

Arddangos pob 2,074,150 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Thank you for the swift and easy booking.

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Great service this is what use the site for all MY travel plans

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

This was a re-booking situation on a canceled flight. I was told two weeks ago…

This was a re-booking situation on a canceled flight. I was told two weeks ago that the flight had to be rebooked within a year of purchase, but when i called to do it I was told that the travel had...