How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia.com Adolygiadau

https://www.expedia.com/?brandcid=US.FEEFO.HEADER

Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

Service

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ratings over the past year

Arddangos pob 2,074,150 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Will let you know when we get home how the acomodations worked out.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

Good services

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

It was simple and quick

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

I spent over 40 minutes trying to make a hotel reservation and confirm one that had…

I spent over 40 minutes trying to make a hotel reservation and confirm one that had already been made. Please find people who can speak unbroken. intelligible English. It was a complete waste of my...

Expedia.com

13 years ago

Robin, Apologies that our support experience didn't live up to the very high standards we aspire to. I'll pass your review comments onto our support teams in order to ensure that we drive improvements! Kind Regards The Expedia Customer Experience Team

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

13 years ago

After booking two rooms via expedia and arriving at hotel with four guests tired and…

After booking two rooms via expedia and arriving at hotel with four guests tired and worn following a funeral, the hotel staff informed us that they had no such booking. If not for the professional...