Emerald exists because of the disappointing experiences that many of us have had when buying insurance.
We have removed discriminatory terms in our policies; terms that still exist with other insurers
We have added in features that reflect the diversity of today's society.
Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Emerald exists because of the disappointing experiences that many of us have had when buying insurance.
We have removed discriminatory terms in our policies; terms that still exist with other insurers
We have added in features that reflect the diversity of today's society.
Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.