easyfinancial is no longer an active Feefo customer
Arddangos pob 68,507 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Misleading me on the interest rate of the loan. Very deceptive sale strategy. I called to payout the loan today, was told to call back on Tuesday when the next payment is due.
Symone
easyfinancial
1 year ago
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you may have experienced.
At easyfinancial, transparency is a core value. We ensure all our customers are fully informed about interest rates, which are clearly outlined in the loan agreement provided at the time of signing.
Regarding your concerns about the payout process, please note that loan payment gets in transit three business days prior to the scheduled payment date. On the day you contacted us to pay out your loan, your payment was already in transit. To help prevent overpayment, our representative advised you to wait until the payment had cleared before proceeding with the payout.
We regret any inconvenience this may have caused. Your feedback is very important to us, and we are always working to improve our service and ensure customer satisfaction
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Fast,friendly,and efgicent. Sara ess awsome
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Amazing service
0
Rhannwch
MS
Marie Sheppard
Dilyswyd gan Feefo
HAMPDEN, NL
1 year ago
What Marie Sheppard said about easyfinancial:
PRETTY SMOOTH AND EASY
BEN AT EASYFINANCIAL IN CORNERBROOK MADE MY EXPERIENCE VERY EASY AND SMOOTH. BEN IS A VERY KIND, PERSONABLE MAN. HE MADE MY EXPERIENCE VERY EASY. HE IS FRIENDLY, CARING, HONEST AND VERY HELPFUL....
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0
Rhannwch
DM
Dorothy Martell
Dilyswyd gan Feefo
Calgary
1 year ago
What Dorothy Martell said about easyfinancial:
Very user friendly
Quick and easy with a knowledgeable financial loan personal.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Not very communicative.
Symone
easyfinancial
1 year ago
Thank you for sharing your feedback. It has been noted that there was limited communication during the application process. The team values the opportunity to address any concerns related to the loan experience.
easyfinancial acknowledges that this situation may have caused some inconvenience and regrets any miscommunication that occurred during the loan funding process. Ensuring that customers clearly understand their financial products remains a top priority.
Thank you for your understanding.
For further questions or additional assistance, customers are encouraged to contact easyfinancial at 1-888-502-3279, where a customer service representative will be happy to assist.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
NA
The person I dealt with was excellent but!! I have NEVER had a loan of any kind ( except a mortgage ) when I saw that to borrow $15,000 I would pay back over $40,000 I could not believe my eyes! ...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
It was fairly easy but it seemed to take forever to get the forms filled out. They were always coming back and asking for more money
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.