easyfinancial Adolygiadau

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience left you feeling disappointed and that you felt a sense of false hope during the loan application process. Our goal is always to provide clear and transparent communication throughout the application journey. Loan decisions are based on a variety of factors, including credit history, affordability, and risk assessment. While we strive to support as many applicants as possible, there are times when we’re unable to proceed due to criteria not being met. We understand how frustrating this can be and appreciate your feedback—it helps us improve how we communicate and support our customers. If you’d like to discuss your application further or gain more insight into the decision, please don’t hesitate to reach out to our team directly. Thank you again for your review.

customer was followed up with and confirmed that the review was left for the wrong company