How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Duncan Stewart

Arddangos pob 7,078 adolygiad

Sheila Cowans

Dilyswyd gan Feefo

Choppington

3 years ago

What Sheila Cowans said about Duncan Stewart:

Very good firm to deal with very satisfied.

Quick delivery and updated throughout.Very pleased with goods good quality.

Product reviews

Dyddiad y pryniant: 07/12/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Number 1

Excellent, fast delivery.

Product reviews

Dyddiad y pryniant: 05/12/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Great blanket

Arrived in good time, well packaged. Very happy.

Product reviews

Dyddiad y pryniant: 05/12/2022

Sue Smith

Dilyswyd gan Feefo

Australia

3 years ago

What Sue Smith said about Duncan Stewart:

Nothing short of excellent. Highly recommend. Great communication, easy ordering from overseas. Ordered personalised dressing gowns for family, they loved them. Good quality gowns and warm....

Product reviews

Dyddiad y pryniant: 15/12/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Received the wrong product

Sent completely the wrong product, ordered a towel set with a personal message and received a dressing gown with someone else’s initials, and too close to Christmas to rectify it. I have given 3...

Sales Team

Duncan Stewart

3 years ago

We would like to apologise once again for the inconvenience caused with this order. We've been able to regroup on the Christmas period and are proactively making changes for next year to further reduce the chance of errors like this happening again. I'm glad to hear the team acted fast with your order. Kind regards, the Duncan Stewart team

Product reviews

Dyddiad y pryniant: 01/12/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Great service and product

Product reviews

Dyddiad y pryniant: 01/12/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

PERFECT

Very high quality bathrobe. Soft, yet sufficiently heavy to keep you warm when you step out of the bath.

Dyddiad y pryniant: 14/12/2022

Marilyn Grant

Dilyswyd gan Feefo

3 years ago

What Marilyn Grant said about Duncan Stewart:

Great towel,quick delivery.

The towel was excellent and it is always good to be dealing with a small company who genuinely appreciate your custom.

Product reviews

Dyddiad y pryniant: 09/12/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Lovely addition to campervan cooking ware

Order completed and received in the time frame promised. Item as described and looks good. Good quality.

Product reviews

Dyddiad y pryniant: 13/12/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Service & Delivery OK

Item arrived in time and adequately packed. I would have liked better communication to let me know it was being sent & when it might arrive in these uncertain times.

Sales Team

Duncan Stewart

3 years ago

Thank you for your feedback. We have an automated system that sends an email on despatch of the order with the tracking details. I can see this email was populated for your order, these can however sometimes go to spam folders.

Product reviews

Dyddiad y pryniant: 09/12/2022

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Duncan Stewart Adolygiadau

So Soft Snuggle ThrowsMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchVery soft and good quality

Egyptian Cotton Hooded BathrobeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchIt’s gorgeous very soft and comfortable it washes well retaining its fluffiness and comfort

Personalised Sherpa Fleece Dog BlanketMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGorgeous soft fleecy blanket with beautiful stitching. The dog loves it too. Very happy.

Sherpa Fleece Dressing GownMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchNothing short of excellent. Highly recommend.

Sherpa Fleece Dressing GownMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent. Warm and good quality. Good fit

Aztex Boutique 700gsm Luxury Bath TowelMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchReceived the wrong product so cannot rate what I ordered

Egyptian Towel Range Bale BuilderMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent quality, the whole family have one now!

Opulence Towel Range Bale BuilderMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchColour as described, towel really soft and logo beautifully added.

Imperial Gym TowelsMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThin- doesn't feel like 500gsm. Personalisation stitching has caught threads so not nice to look at. Disappointed with quality and vastly over-priced.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?