Customer service was amazing! The representative helped me correct a measurement error that would have left me with a valance that was too large for my retractable awning. Fantastic service!
Great to have a company that actually picks up the phone for pre order questions. I called and they were able to answer my questions instantly and e mail tech Suport was also in point. Awning was...
They responded only via email. The responses were on time and helpful. Calling them it's almost impossible. They work only in the mornings and at Eastern Time. Also, the call center is for two or...
Shading Direct was created with one goal in mind: to make high-quality outdoor shade solutions accessible to everyone–no professional installation required.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Shading Direct was created with one goal in mind: to make high-quality outdoor shade solutions accessible to everyone–no professional installation required.