A First class service from a first class company. Very friendly and helpful staff who are…
A First class service from a first class company. Very friendly and helpful staff who are dedicated to help you with all their knowledge in providing you a great holiday.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Brilliant. So good to hear that. I will pass on your comments to Gillian who helped you.
Many thanks
Paul Nadin
Managing Director
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Very good, very helpful, very easy, don't have to worry about anything as they take…
Very good, very helpful, very easy, don't have to worry about anything as they take care of it all.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Fantastic! So glad you had a good experience. I will pass on your comments to the person who helped you (Beth).
Many thanks
Paul Nadin
Managing Director
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Excellent first stage service, however, a few issues following this! Just hoping that the cruise…
Excellent first stage service, however, a few issues following this! Just hoping that the cruise is as suitable as was told for disabled traveller!
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for your feedback. I'm glad we did well to begin with but sorry to hear that you experienced some issues. I will personally look into this and make sure we put them right.
Many thanks
Paul Nadin
Managing Director
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Assistance over the phone was excellent - very helpful. Information on the property lacked a…
Assistance over the phone was excellent - very helpful. Information on the property lacked a map or specific location so had to look it up on the OS map!
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Thank you for taking the time to point out a specific issue. I am very sorry that you didn't get a map. It's our job to make sure that you do get a map and for some reason this didn't happen. I will personally look into this to make sure it doesn't happen again. The person who you spoke to on the phone was Kay. I will thank her for assisting you so well.
Many thanks
Paul Nadin
Managing Director
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Always very helpful and friendly
Always very helpful and friendly
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Glad to hear we served you well. I will thank Nalalie for helping you.
Many thanks
Paul Nadin
Managing Director
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Staff were really helpful, information provided about the holiday was really good
Staff were really helpful, information provided about the holiday was really good
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Brilliant. So good to hear that. Beth is a star!
Many thanks
Paul Nadin
Managing Director
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Very helpful service on the phone.
Very helpful service on the phone.
DisabledHolidays.com
DisabledHolidays.com
12 years ago
So good to hear that. I will thank Abbey for doing such a great job. Thanks for your feedback.
Many thanks
Paul Nadin
Managing Director
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
There was a prompt response to my initial enquiry and the team were able to…
There was a prompt response to my initial enquiry and the team were able to meet my needs by offering alternative accommodation. A good service
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Good to hear we served you well. I will thank Gillian for helping you.
Many thanks
Paul Nadin
Managing Director
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
very helpful
very helpful
DisabledHolidays.com
DisabledHolidays.com
12 years ago
So glad we did it right for you. I will pass on your comment to Rebecca who helped you.
Many thanks
Paul Nadin
Managing Director
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
First time I have used DHD and so far I am quite impressed and am…
First time I have used DHD and so far I am quite impressed and am looking forward to possible future bookings
DisabledHolidays.com
DisabledHolidays.com
12 years ago
Fantastic. Our number one priority is to impress our customers so much that they keep on coming back. I will pass on your comments to Gillian who helped you.
Many thanks
Paul Nadin
Managing Director
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