Directline Flights have been helping customers to compare and book flights since 2007.
Service
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ratings over the past year
Directline Flights is no longer an active Feefo customer
Arddangos pob 17,581 adolygiad
MD
Mrs Britta Dwyer
Cambridge
4 years ago
What Mrs Britta Dwyer said about Directline Flights:
excellent
too good to be true (i hope i shan't regret saying this)
helpful, kind and above all a human voice .... thank you thank you
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Ask for Tracey….
Tracey at Direct Flights could not have been more pleasant to speak with or helpful in resolving my issue with the online booking
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Rhannwch
MH
Miss Hallett
4 years ago
What Miss Hallett said about Directline Flights:
Clear, easy to use website, very user friendly
Good, clear website, easy to use, and good to know I could speak to a real person via the phone number which was clearly displayed, if I needed to.
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Rhannwch
MW
Ms L Whatcott
4 years ago
What Ms L Whatcott said about Directline Flights:
I had trouble booking my flight as there was an IT error and they phoned me back very quickly so I could complete my booking. Very lovely young lady.
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Rhannwch
MS
Ms Silver
4 years ago
What Ms Silver said about Directline Flights:
I didnt have any problem at all and felt that the site was easy to navigate
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Rhannwch
Cwsmer Dibynadwy
4 years ago
Rich was very professional and helpful
Dealt with my inquiry promptly
Sara Bradley
Directline Flights
4 years ago
Dear Mrs K, Thank you for your lovely comments about Rich, I will make sure he sees this. Best regards, Sara. Customer Service Team.
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Rhannwch
MT
Mr Taylor
Sunderland
4 years ago
What Mr Taylor said about Directline Flights:
Easy booking
Everything was straightforward and easy to follow.No problems at all.A great experience.
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Rhannwch
MK
Mr Kennard
Harlow
4 years ago
What Mr Kennard said about Directline Flights:
Straight forward
We booked our flights on line and it was simple, quick and straight forward.
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Rhannwch
MB
Mr Beckett
4 years ago
What Mr Beckett said about Directline Flights:
Consideration & patience given by Sophie to my age & inexperience with modern technology Have used Directline in the past, & will do so again.
Sara Bradley
Directline Flights
4 years ago
Dear Mr Beckett,
Thanks for your feedback. I have sent Sophie a copy of your feedback, she will be thrilled. Best regards Sara Directline Flights Customer Service Team.
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Excellent service over the phone.
Reassured me once website crashed with payment and flight details. I was worried that payement went through twice but was reassured that this was not the case. All booking was done over the phone...
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.