How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Directline Flights Adolygiadau

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

ratings over the past year

Arddangos pob 17,581 adolygiad

Mrs Stevens

3 years ago

What Mrs Stevens said about Directline Flights:

Great service!

It was smooth.Easy website & good prices.I will definitely use again

Ms Mallardshaw

3 years ago

What Ms Mallardshaw said about Directline Flights:

Excellent

Excellent, very helpful and very kind to me.

Mrs Ramsey

3 years ago

What Mrs Ramsey said about Directline Flights:

I have used Direct Line many times, they have always been very helpful and I will continue to use them and will recommen them to my fruends.

Dee Smith

Directline Flights

3 years ago

Dear Mrs Ramsey, Thank you for your continued custom. Best Regards Dee Directline Flights Customer Services Team

Cwsmer Dibynadwy

3 years ago

Very helpful

I spoke to Lucy who was incredibly helpful and patient and the ticket etc was booked. She also managed to check me in too. A big thank you to her!

Dee Smith

Directline Flights

3 years ago

Thank you for your feedback about Lucy. Best Regards Dee Directline Flights Customer Services Team

Cwsmer Dibynadwy

3 years ago

Easy to use website. i had a problem at the payment stage but received 2 emails from Customer service the next day which was reassuring.

Mrs Kiley

3 years ago

What Mrs Kiley said about Directline Flights:

Amazing helpful Tracy

Tracy at Directline flights so very helpful and patient with me ,she deserves recognition. I was upset at TUI cancelling my flights at short notice, Tracy sorted me out, and fingers crossed...

Dee Smith

Directline Flights

3 years ago

Thank you for your feedback about Tracy. Best Regards Dee Directline Flights Customer Services Team

Cwsmer Dibynadwy

3 years ago

Quick service just very expensive due to circumstances

Quick and easy service , expensive due to airline’s cancelling and flights going up 100% to fly within 2 days and not waiting 4/5 day when it is cheaper.

Mr Smalley

Wigan

3 years ago

What Mr Smalley said about Directline Flights:

Excellent choice and value.

Easy to use website offering a good choice of flights from local airports at a competitive price.

Cwsmer Dibynadwy

3 years ago

Satisfied customer

Excellent first time experience. Good customer service. Good knowledge Friendly and accommodating adviser

Dee Smith

Directline Flights

3 years ago

Thank you for your lovely Feedback for Gemma. Best Regards Dee Directline Flights Customer Services Team

Mr Daniell

3 years ago

What Mr Daniell said about Directline Flights:

Helpful staff dealt with my query efficiently

Dee Smith

Directline Flights

3 years ago

Dear Mr Daniell, Thank you for your lovely feedback about Charlie. Best Regards Dee Directline Flights Customer Services Team

Not received a review invite?

Why trust Feefo reviews?

Dysgwch fwy am Feefo