Directline Flights have been helping customers to compare and book flights since 2007.
Service
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ratings over the past year
Directline Flights is no longer an active Feefo customer
Arddangos pob 17,581 adolygiad
Cwsmer Dibynadwy
11 years ago
The booking experience was straight forward and efficient.
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Rhannwch
Cwsmer Dibynadwy
11 years ago
It was a two part experience.The actual on line booking was not good because the…
It was a two part experience.The actual on line booking was not good because the web site went down on two occasions when I had put mydebit card number.It was frustrating because I wasnot. and able...
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Directline Flights
Directline Flights
11 years ago
I appreciate you taking the time to leave your feedback. It looks like the airline rejected your booking because their system wouldn't accept the full stop/period entered in your first name. I'm glad that we were able to put things right for you when my colleague Matthew spoke to you the following day. I hope we can help again in the future.
Tony, Customer Services
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Rhannwch
Cwsmer Dibynadwy
11 years ago
easy to follow instructions
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Rhannwch
Cwsmer Dibynadwy
11 years ago
it was easy to do the booking..... but I must say the Prices for hold…
it was easy to do the booking..... but I must say the Prices for hold luggage is a little over the top
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Rhannwch
Cwsmer Dibynadwy
11 years ago
No problems. Would use direct line again.
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Rhannwch
Cwsmer Dibynadwy
11 years ago
only down side was paying extra 140 0pound at stansted airport because i didnt print…
only down side was paying extra 140 0pound at stansted airport because i didnt print ticket prior getting to airport.
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Rhannwch
Cwsmer Dibynadwy
11 years ago
Our experience with Easyjet and Flybe was just great. The flights were on time, our…
Our experience with Easyjet and Flybe was just great. The flights were on time, our reservations were there so no complaints. Will use directlineflights again.
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Rhannwch
Cwsmer Dibynadwy
11 years ago
Very good on just the booking .The rest of the booking ,Passport details,Luggage details, etc.…
Very good on just the booking .The rest of the booking ,Passport details,Luggage details, etc. were very poor.I live in cyprus and had to phone Direct Line to find out if my flight was booked as...
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Directline Flights
Directline Flights
11 years ago
Thanks very much for your feedback. I agree, Monarch's systems are very antiquated and difficult to navigate. We're more than happy to call you to help, wherever you are, so please feel free in the future to drop us an email requesting a call.
Tony, Customer Services
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.