Directline Flights have been helping customers to compare and book flights since 2007.
Service
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ratings over the past year
Directline Flights is no longer an active Feefo customer
Arddangos pob 17,581 adolygiad
Cwsmer Dibynadwy
11 years ago
Efficient, neither surprized or disappointed
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
It was the best booking exeperience I had for a long time and I am…
It was the best booking exeperience I had for a long time and I am a frequent flyer. I would like to exress my deep appericiation and thanks. Keep it that way.
Directline Flights
Directline Flights
11 years ago
It was Sara who assisted you with your amendment. I'm sure she will be happy to read your very positive comments. We look forward to being able to assist you in the future.
Tony, Customer Services
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
I was assisted by the second call to finalise every detail of checking in.
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Rhannwch
Cwsmer Dibynadwy
11 years ago
Can't complain at all , had really good service . Sheila (sunderland )
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
very easy to use and when was unsure of something phone call sorted asap
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
very good service
very good service
Directline Flights
Directline Flights
11 years ago
Thanks for your encouraging feedback. I hope we can help again in the future.
Matthew, Customer Services
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
The first lady who booked the tickets and the gentlemen who sent our board passes…
The first lady who booked the tickets and the gentlemen who sent our board passes were so pleasant and helpful would book with you again.
Directline Flights
Directline Flights
11 years ago
It was Dee who made your booking and Matthew who assisted with your boarding passes. I'm sure they'll be happy to read your positive comments.
Tony, Customer Services
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Rhannwch
Cwsmer Dibynadwy
11 years ago
requested bags for each passenger....charge of 75 pounds on itinery...i thought was for baggage...got to…
requested bags for each passenger....charge of 75 pounds on itinery...i thought was for baggage...got to airport and was charged 120 pounds by easyjet for 2 cases i thought id paid for...
Directline Flights
Directline Flights
11 years ago
Thank you so much for replying to my email and giving us a chance to discuss and explain. I understand how the confusion arose and have sent your feedback to easyJet.
A Bradley, Managing Director
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
cannot print out flight details. tried a few times.
cannot print out flight details. tried a few times.
Directline Flights
Directline Flights
11 years ago
Thanks for letting us know. I've since checked you in and sent you your boarding passes. if there's anything else we can help with, please don't hesitate to let me know.
Sara, Customer Services
Cwsmer Dibynadwy
11 years ago
had a problem, e-mailed DLF. 10mins later sorted. telephone conversation with a lady very upbeat put me at my ease. thank you very much.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
AS A FIRST TIME USER I FOUND THE SYSTEM GOOD/ EXCELLET, QIUTE STRAIGHT FORWARD.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.