Directline Flights have been helping customers to compare and book flights since 2007.
Service
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ratings over the past year
Directline Flights is no longer an active Feefo customer
Arddangos pob 17,581 adolygiad
Cwsmer Dibynadwy
11 years ago
Very helpful no problems
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Rhannwch
Cwsmer Dibynadwy
11 years ago
It was very difficult to cancel reservations as I never knew if I had booked…
It was very difficult to cancel reservations as I never knew if I had booked thru an travel agency or tour group - when it looked to me that I was booking directly thru the airlines.
Directline Flights
Directline Flights
11 years ago
I know it's little comfort, but the 'no refund on cancellation' policy of BA is the same whether you book direct or through an agency. If you think you may have a claim against your insurance, do let us know and we'll send you a cancellation invoice.
Matthew, Customer Services
Cwsmer Dibynadwy
11 years ago
Pls send me a cancellation invoice.
Thank you!
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Rhannwch
Cwsmer Dibynadwy
11 years ago
I found the whole process very confusing, I use easy jet a lot and really got…
I found the whole process very confusing, I use easy jet a lot and really got on well with the old sight. This is not an improvement .
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Rhannwch
Cwsmer Dibynadwy
11 years ago
I had no problems booking my flight although I had meant to go to easyjet direct…
I had no problems booking my flight although I had meant to go to easyjet direct but this worked well, though a charge is made for the service. But very good service.
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Rhannwch
Cwsmer Dibynadwy
11 years ago
When I asked for help by telephone, I was very impressed with the efficient and…
When I asked for help by telephone, I was very impressed with the efficient and courteous lady assistant. Many thanks.
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Rhannwch
Cwsmer Dibynadwy
11 years ago
I found it very difficult to check in on line.
I found it very difficult to check in on line.
Directline Flights
Directline Flights
11 years ago
I'm sorry you had problems checking in online.We're always happy to help with any aspect of managing your booking. I understand that Sara came to your assistance and that check-in is now complete.
Matthew, Customer Services
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Directlineflights is wonderfull! I bookeda ticket for my son to play pga euro pro golf…
Directlineflights is wonderfull! I bookeda ticket for my son to play pga euro pro golf tour in the UK and was unable although Flybe quoted you can book your sport equipment in online. After paying...
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0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Booking was very easy and the staff very helpful when I cold not download the…
Booking was very easy and the staff very helpful when I cold not download the boardi pases. Excellent service..
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.