Directline Flights have been helping customers to compare and book flights since 2007.
Service
0
/5
5
4
3
2
1
0
0
0
0
0
0
ratings over the past year
Directline Flights is no longer an active Feefo customer
Arddangos pob 17,581 adolygiad
Cwsmer Dibynadwy
10 years ago
I felt the checking-in information a little confusing - and would have liked the information to…
I felt the checking-in information a little confusing - and would have liked the information to have been clearer and posted more often - in more than one obvious place
thank you
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
I was disappointed that I was unable to change my seat but I found him very…
I was disappointed that I was unable to change my seat but I found him very good at customer services.
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Smooth, no problems
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
I was unable to take the flight booked due to ill health and I was offered…
I was unable to take the flight booked due to ill health and I was offered a flight to suit me at a later date and the admin fees were waived.you could not get better service than that
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
I found the flight booking easy and straightforward. When I telephoned a few days later to…
I found the flight booking easy and straightforward. When I telephoned a few days later to amend the booking the person I spoke to was very helpful and polite, I could not have asked for better, well...
Read more
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
It was easy to book with Directline, the website is easy to use and I…
It was easy to book with Directline, the website is easy to use and I will use them again
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Good web page and easy to follow.
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
cheap, great way to book flights
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Bring back human checkout people., it was an horrendous experience!!!!!
Bring back human checkout people., it was an horrendous experience!!!!!
Directline Flights
Directline Flights
10 years ago
Thanks so much for your feedback. We are those 'human checkout people'! Next time please just call us, as we're happy to do it all for you.
Angie, Customer Services
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.