Directline Flights have been helping customers to compare and book flights since 2007.
Service
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ratings over the past year
Directline Flights is no longer an active Feefo customer
Arddangos pob 17,581 adolygiad
Cwsmer Dibynadwy
10 years ago
staff were very helpfulll. would recommend .
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Rhannwch
Cwsmer Dibynadwy
10 years ago
Staff Member (Sarah) who dealt with my booking was and is totally incomparable. She was…
Staff Member (Sarah) who dealt with my booking was and is totally incomparable. She was polite, efficient, diligent, extremely helpful and knew her 'stuff' so to speak.
I can only say that it was a...
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Directline Flights
Directline Flights
10 years ago
Thanks for your best wishes and your praise for Sara. She really enjoys her job and it shows!
Tony, Customer Services
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Rhannwch
Cwsmer Dibynadwy
10 years ago
The booking was easy, and the customer service I received via the phone was absolutely…
The booking was easy, and the customer service I received via the phone was absolutely fantastic!
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Rhannwch
Cwsmer Dibynadwy
10 years ago
Call answered quickly. All problem,s sorted in minutes. Sara very helpful
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Rhannwch
Cwsmer Dibynadwy
10 years ago
Certainly as good as Air Canada! Luton is much more pleasant than Heathrow. If all…
Certainly as good as Air Canada! Luton is much more pleasant than Heathrow. If all passengers traveled nude, it would greatly facilitate Security.
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Rhannwch
Cwsmer Dibynadwy
10 years ago
Excellent service and quick response too. Will definitely continue to use their services in future.
…
Excellent service and quick response too. Will definitely continue to use their services in future.
Peter Bays
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
The staff at Málaga airport were great. HOWEVER, the person who attended to us at…
The staff at Málaga airport were great. HOWEVER, the person who attended to us at Gatwick left a lot to be desired. She was sour, rude and more like a 'sergeant major'. NOT NICE!! She treated us as...
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Directline Flights
Directline Flights
10 years ago
I'm sorry to hear about the check-in staff at Gatwick. Thanks for replying to my email to confirm that you were happy with the service here at Directline Flights.
A Bradley, Managing Director
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Rhannwch
Cwsmer Dibynadwy
11 years ago
Very good. Easy to book
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Rhannwch
Cwsmer Dibynadwy
11 years ago
I was expecting a response within a day but in fact received one within ten minutes…
I was expecting a response within a day but in fact received one within ten minutes .
As I thought it would take a day to respond I also called and was dealt with promptly and efficiently. Thank you.
Cwsmer Dibynadwy
11 years ago
No complaints other than I had difficultly managing my booking as I was not aware that I had to click to say someone else had booked for me as I thought I was the person who booked. This meant I spent a lot of time inputting my e mail address and being told it was not valid.
Could you just make it more obvious that you are the people that booked it and you need to click the someone else booked button.
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Rhannwch
Cwsmer Dibynadwy
11 years ago
Sara Bradley couldn't have been more efficient and helpful. Many thanks!
Henry Meyric Hughes
Sara Bradley couldn't have been more efficient and helpful. Many thanks!
Henry Meyric Hughes
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.