How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Directline Flights Adolygiadau

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Arddangos pob 17,581 adolygiad

MF

Mrs Fiest

Bristol

3 years ago

What Mrs Fiest said about Directline Flights:

Web page was easy to use, a little surprised at the booking fee but happy to pay it. What i wasn't happy about was the charge of £75.00 for a suitcase!!! This nearly doubled my ticket price!!!!!

0

Cwsmer Dibynadwy

3 years ago

Easy to book

Booked online no bother

0

SH

Susan Hindmarsh

3 years ago

What Susan Hindmarsh said about Directline Flights:

I thought the service was excellent, Amy the girl I spoke to was so helpful and helped me through all the stages, I was very impressed and I would book with them again

0

MS

Mrs Carol Seery

3 years ago

What Mrs Carol Seery said about Directline Flights:

Gemma really could not of been more helpful when my flight had been cancelled and she help me organise the new flight , thanks again

0

Cwsmer Dibynadwy

3 years ago

Brilliant - no hesitation in doing all our flights through Directline.

First rate. Katie and I think that it was Lucy were just so incredibly helpful.

0

Cwsmer Dibynadwy

3 years ago

The booking was easy but trying to get assisted travel was not so easy

0

Cwsmer Dibynadwy

3 years ago

Won't fly Ryanair ever again

Directline services were fine, Ryanair flight a disaster sar on Stansted tarmac for 2 hours before take off

0

MC

Mr Anthony Cooper

3 years ago

What Mr Anthony Cooper said about Directline Flights:

Needed help from your Customer Service line the Lady was brilliant and sorted my problem without any fuss.

0

MG

Mr Gair

3 years ago

What Mr Gair said about Directline Flights:

Didn;t know i was booking through an agency could have saved £30

1

ML

Mr Lane

3 years ago

What Mr Lane said about Directline Flights:

Gemma in your London Office was most helpful, excellent service to customers

0

Not received a review invite?

Why trust Feefo reviews?

Dysgwch fwy am Feefo