What Trusted Customer said about DirectAsia Insurance:
Confusing options
The insurance options are too confusing
Andreas Andersen
DirectAsia Insurance
8 years ago
Hi Ms Goh,
I am sorry to hear you had less than ideal experience on our website. We appreciate your feedback and have reached out to you for further clarification on how we can improve our service to you.
Hope to hear from you soon.
Best,
DirectAsia Insurance
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about DirectAsia Insurance:
Really easy to use website, all the relevant tabs, simple and straight forward
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about DirectAsia Insurance:
Great service!
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about DirectAsia Insurance:
Prompt
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
Ok , still have not received my Shell Escape 3000 points!
Nina
DirectAsia Insurance
8 years ago
Hi there
Thank you for your feedback, i have emailed you regarding the Shell points.
Should you need further assistance, please do not hesitate to get in touch with us at 6665 5555. #WhereHappierMatters
Nina
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
Responsive, efficient.
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about DirectAsia Insurance:
I wanted the start date to start on 3Dec but system force to start on 1 Dec
Nina
DirectAsia Insurance
8 years ago
Hi Mr Yeo
I hope my colleague Louis was able to resolve your query. Thank you for insuring your vehicle with us. #WhereHappierMatters - Nina
TC
Trusted Customer
8 years ago
i am pleased with the follow up from louis with service and is able to address my concern with the start date. he is able to give me advices with regards to the policy.
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about DirectAsia Insurance:
My experience with you has been excellent. However, you need to work on proactiveness in serving the clients.
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about DirectAsia Insurance:
Speed and accuracy in response. Friendly and caring officer
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about DirectAsia Insurance:
excellent customer service
I was served by Muhammad Ridzwan Bin Yusri. He helped me renew my husband's insurance. I called him again to do my insurance as well because he was so easy to talk to and straight-forward. i am very...
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