Destination 2 is no longer an active Feefo customer
Arddangos pob 3,750 adolygiad
Cwsmer Dibynadwy
3 years ago
Very well organised by John Jones we can recommend his service
Very well organised by John Jones we recommend his services to our friends and family
0
Rhannwch
MJ
Mr Stephen Jones
3 years ago
What Mr Stephen Jones said about Destination 2:
Easy and stress free completion of booking.
Simple process of speaking on the phone - (a few times to make sure we got the best cabin on the cruise we were looking at) and that was it, cruise booked at a great rate.
0
Rhannwch
Cwsmer Dibynadwy
3 years ago
Great travel company.
Destination 2 are always, without fail , the best travel agent we’ve ever used. Fuss free , competitive and efficient. Communication is excellent and if there were any problems they are only too...
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0
Rhannwch
MH
Mrs Deborah Haslam
3 years ago
What Mrs Deborah Haslam said about Destination 2:
Cheaper price to friend following morni
If I called the following morning my friend booked the same holiday- same flights and she has £58 pp cheaper with a better room. I have emailed customer service and not had a reply
Customer support
Destination 2
3 years ago
Mrs Haslam since you booked online for yourself you will know how the online process works and that there is no cooling off period or ability to pricematch when a booking is confirmed unfortunately. Prices can fluctuate as different suppliers are used and we have no control over the offers they present. We do always at the time of booking give the best price available on that date.
0
Rhannwch
Cwsmer Dibynadwy
3 years ago
Online bookings-best cheap deals
Used this company for holidays to Dubai and Thailand with no hitch. Booked Orlando for October, competitive pricing and nice easy to use website, would recommend 👍🏻
0
Rhannwch
Cwsmer Dibynadwy
3 years ago
Simple to book but was told that someone would call me - no one did.
Simple to book and great price. The site said that someone would phone and confirm the booking but no one did hence only 3 stars.
Customer support
Destination 2
3 years ago
Hello we are sorry you appear to have misunderstood the online order process as it is in the email confirming your order is in progress that you will be contacted by a consultant, either by email or by telephone, within the next 72 hours to confirm your arrangements. You were contacted the same day/inside 72 hours and this was by email - which was your final booking paperwork confirmation. There was therefore no requirement for a consultant to telephone.
0
Rhannwch
Cwsmer Dibynadwy
3 years ago
Excellent 1st class service
Excellent service.. the staff was friendly, helpful, patience and a good at list listening to me. I would definitely be travelling with Destination 2
All my booking was done on point. Well done to my...
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0
Rhannwch
Cwsmer Dibynadwy
3 years ago
Danielle was helpful and very patient when I booked my holiday for July, had to call her back a couple of times and was still on the phone after 8pm, nothing was too much trouble. Thank you.
0
Rhannwch
MT
Mrs Kathryn Thomas
Swansea
3 years ago
What Mrs Kathryn Thomas said about Destination 2:
Demanding full payment day after paying deposit
Paid deposit on a friday, email next day to say my balance was overdue when it was actually due 3 august, not april
Customer support
Destination 2
3 years ago
Mrs Thomas we are sorry this has caused a poorer review than we hope to achieve. We can see that our customer service team has clarified that it was only a portion of money that was due earlier for your flights which is explained in our booking terms as something over which we have no control when an airline requires payment sooner to secure seats.
0
Rhannwch
MR
Mrs Saroja Rungapillay
3 years ago
What Mrs Saroja Rungapillay said about Destination 2:
I called your office on 3 different occasions and was told someone was going to call me back and they never did which was very frustrating. I eventually spoke to someone called Mark and he was very...
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Customer support
Destination 2
3 years ago
Mrs Rungapillay we thank you for yoru feedback and will ensure it is provided to the relevant team to address. We are sorry for any inconvenience but are very pleased Mark assisted you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
