Several failed attempts to get through on the phone - a nightmare to get hold of if you need to speak to a person
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
I am very sorry that you had encountered difficulties in reaching an advisor via telephone with your enquiry.
During our busiest period of the year, we are experiencing a high level of incoming calls however our professional sales team will ensure that they do their best to manage all calls as efficiently as they can.
You can also email us directly at debenhamstravelinsurance@rockinsurance.com and we will be happy to assist with any future enquiries you may have, and we would also be happy to arrange for a member of our team to contact you directly if you would prefer to speak to someone over the phone.
I apologise for any inconvenience or frustration caused.
Carl
All staff very polite;good level of information;accommodating and helpful re our 2 children with significant medical histories. Would recommend this insur copy esp to friends in similar circumstances
Product reviews
Dyddiad y pryniant: 12/05/2015
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
The service via phone was helpful and friendly
Dyddiad y pryniant: 31/03/2015
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Good price and easy to do on line. paperwork arrived virtually immediately by email.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
