We love Debenham and the aervice they offer but we have not always received our £5 gift voucher.
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hi Paul. Thank you for your review. It's fantastic to hear that you love Debenhams and the service that we provide. The terms and conditions of the gift card states that you will receive your voucher within 60 days of purchasing your travel insurance with us. I apologise for any inconvenience caused.
Steve
The chap on the other end other the line kept saying perfect every other word. He then got my Christen name and surname totally wrong to which I had to phone somebody else to correct it.
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hi Brian. I am sorry to hear that there was a problem with setting up your policy over the phone; thank you for bringing this to our attention. We have listened to the call and addressed this with the sales advisor involved, to ensure that this does not happen again. I apologise for any inconvenience caused.
Steve
Product reviews
Dyddiad y pryniant: 01/07/2015
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Rang them for holiday insurance very helpful and friendly service 😀
Product reviews
Dyddiad y pryniant: 02/07/2015
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
The person on the phone spoke far too quickly
Dyddiad y pryniant: 02/07/2015
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Helpful girl on the phone. Nice to actually speak to a human, not tick numbers
Hello Jean. Please accept my sincere apologies for this error. I can see that this has been rectified and resent to the email address that we hold on file.
Steve
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
