How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Debenhams Gadget Insurance Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 461 adolygiad

Cwsmer Dibynadwy

7 years ago

Bad customer service

I claim my tablet as lost Advisors very bad by asking me to take picture with passport holding in hand...... its like immigration after doing that they come up After giving all the info they...

Trusted Customer

8 years ago

What Trusted Customer said about Debenhams Gadget Insurance:

Lost my phone and they only know to ask for paper and papers and paper, i will let bad reviews everywhere, whorste insurance comoany ever

Cwsmer Dibynadwy

8 years ago

Cover looked good, overall what I wanted. I’ve held a Debenhams store card for many years. Also I get £5 Debenhams gift card when purchased but not received yet !

Trusted Customer

8 years ago

What Trusted Customer said about Debenhams Gadget Insurance:

An insurance company does not fix the phone in a useful 5-7 day and no longer responds to emails when you write them. shame. I did not think they were so sad. I sent the telephon repairing on...

Cwsmer Dibynadwy

8 years ago

Thankfully haven't as yet needed to claim however the setting up of the policy was very easy and straightforward

Mandy

Debenhams Gadget Insurance

8 years ago

Good Day,

Thank you for choosing Debenhams Car Insurance.

We are pleased to hear that you are satisfied with the service.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

Trusted Customer

8 years ago

What Trusted Customer said about Debenhams Gadget Insurance:

I cancelled the insurance by accident no one told me it was cancelled so it lapsed when I tried to renew I was told I had to reapply and the price went up £5 amonth wohoo thanks for the service

Mandy

Debenhams Gadget Insurance

8 years ago

Good Day,

Thank you for your feedback.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

Trusted Customer

8 years ago

What Trusted Customer said about Debenhams Gadget Insurance:

happy customer

easy to do in a couple of minutes and perfered debenhams to other sites

Mandy

Debenhams Gadget Insurance

8 years ago

Good Day,

Thank you for choosing Debenhams Car Insurance.

We are pleased to hear that you are satisfied with the service.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

Trusted Customer

8 years ago

What Trusted Customer said about Debenhams Gadget Insurance:

All done on the internet by myself. Easy to manoeuvre from page to page. Quick to complete and speedy service.

Mandy

Debenhams Gadget Insurance

8 years ago

Good Day,

Thank you for choosing Debenhams Car Insurance,

We are pleased to hear that you are satisfied with the service.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

Trusted Customer

8 years ago

What Trusted Customer said about Debenhams Gadget Insurance:

Slow process

It seemed to take a long time from the initial phone call to report an issue to Debenhams actually picking the device to get if repaired. Had to send phone back twice as it had not been repaired...

Mandy

Debenhams Gadget Insurance

8 years ago

Good Day,

Thank you for your feedback.

Please do not hesitate to contact us should you require further assistance.

Kind Regards,

Trusted Customer

8 years ago

What Trusted Customer said about Debenhams Gadget Insurance:

I've contacted them over two days ago and no response as yet

Ben

Debenhams Gadget Insurance

8 years ago

I note that your email is due to be answered today, which is within our agreed service levels.

To make a claim please visit the following website:

https://www.debenhamsgadgetinsurance.com/make-a-claim

Not received a review invite?

Why trust Feefo reviews?

Dysgwch fwy am Feefo