Dawkes Music Adolygiadau

So glad our workshop team were able to help your clarinet, thank you for sharing your experience!

We really appreciate you taking the time to share such kind feedback!

Thank you for sharing your feedback!

Thank you for your kind review!

Thank you for taking the time to share your feedback!

Thank you for sharing your feedback!

Thank you for taking the time to share your feedback and for making your way out to visit our store! Hope you are enjoying your new Yamaha trumpet.

Dear customer, Thank you for your feedback, I was sorry to hear of the negative experience that you’ve had with regards the delivery of your new flute and I know my colleague Matt has been in touch with you directly to try and rectify the situation. Thank you for your continued patience, we always strive to provide our customers with the best possible service experience and the best possible instrument and fully acknowledge that we have fallen short in this instance. Please rest assured that we will be passing your feedback to Fedex in a hope that the substantial delay you encountered does not occur for future orders and we are working to increase the stringency of our technical and QC checking so that instruments arrive at their final destination in the best possible condition, both from a technical playing point of view and a visual aesthetic point of view. Any purchase should be an exciting experience, particularly a new instrument and I can only apologise that the situation you encountered has marred your enjoyment of this. Kind regards, Kasey Stone – Dawkes Sales

Thank you for sharing your feedback!