Dawkes responded very quickly and wer most helpful. Highly recommended. Problems with Fibracell reeds for clarinet
Product reviews
Kasey Stone
Dawkes Music
7 months ago
Dear customer,
Thank you for your feedback. I'm sorry to hear that both of your Fibracell reeds haven't been up to standard, unfortunately as I'm sure you are already aware reeds can be very temperamental however I'd be more than happy to send a slightly softer Fibracell reed to you to try to see if that might be beneficial if you'd still be interested in trying the same brand?
Kind regards,
Kasey Stone - Dawkes Sales
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.