I ordered a few items online for “Click and Collect”… when I got to the shop I still had to wait 15 minutes while the assistant went to find the items…. The order should be assembled and ready for...
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Jon Dawkes
Dawkes Music
1 year ago
I'm sorry to hear you had a negative experience with our service. We strive to provide the best possible customer experience, but unfortunately, we did not meet your expectations on this occasion. I will contact you separately to help you find the correct pads to help you with your clarinet re-pad and hopefully get you playing the instrument. We appreciate you bringing this to our attention. Best regards, Jon.
The time taken to recieve the product was longer than anticipated, but arrived well packed. I had not used Dawkes before but after researching other providers l found them to be the best option.
Bekki Lamstaes
Dawkes Music
1 year ago
Thank you so much for your feedback regarding your purchase of the Denis Wick Baritone horn mouthpiece!
They had a range of instruments ready for me to try and made my visit really successful
Bekki Lamstaes
Dawkes Music
1 year ago
We're so glad you have found a pair of Selmer clarinets that you are happy with, thank you for sharing your feedback and for taking the time to leave such a kind review!
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.