Dawkes Music Adolygiadau

Thank you for your purchase of the Backun TM Soprano sax mouthpiece and for taking the time to share your feedback! Please let us know if we can support you in finding the optimal set-up to suit this mouthpiece.

Dear customer, Thank you for your feedback. I have emailed you directly to hopefully discuss this further as I know you have experienced a few issues along the way with the purchase of the saxophone and appreciate your patience with this. Kind regards, Kasey Stone - Dawkes Sales

Dear customer, Thank you for your feedback. I'm very happy to hear that you're enjoying your saxophone and generally had a positive experience in-store. There can be instances with our second-hand stock where we are not provided with much information as to the history of the particular instrument however, as you suggest, we did indeed have more information on this particular saxophone than was provided to you during your appointment and I can only apologise for the oversight on our part. If you are still interested in receiving some more information about the saxophone itself I would be more than happy to discuss this with you. I can see that this particular saxophone was provided with the original Yanagisawa mouthpiece which is definitely a very good option and the Selmer mouthpiece that you chose alongside it has a square chamber which will encourage a more classical sound thereby offering you a different tonal option than the Yanagisawa mouthpiece. We are continuously working on improving the service that we offer our customers and I really appreciate you taking the time to give us your feedback to help us with this in the future. Kind regards, Kasey Stone - Dawkes Sales