Dear customer,
Thank you for your feedback, I'm sorry to hear that the ********* chart wasn't suitable for you. I can see that this particular order has passed its' approval period however I would be happy to exchange the chart for a different item if you would like to send it back to us?
Kind regards,
Kasey Stone - Dawkes Sales
Very helpful in directing me to the correct part I needed for my clarinet.
Bekki Lamstaes
Dawkes Music
1 year ago
Thank you for taking the time to leave such a kind review, so glad our team were able to help you find the part you were looking for to help your clarinet!
Thank you for taking the time to share your feedback. We’re sorry you experienced this oversight on our part. Thank you for bringing it to our attention and please be assured that this has been passed on to the relevant team to help maintain a positive experience for future purchases.
Dyddiad y pryniant: 04/06/2025
0
Rhannwch
RM
Ricardo the Muso
Dilyswyd gan Feefo
Essex
1 year ago
What Ricardo the Muso said about Dawkes Music:
Communication about orders is always swift and the delivery of items is usually pretty quick. Items are always packaged well, so that items always arrive in excellent condition. Thank you.
Bekki Lamstaes
Dawkes Music
1 year ago
Thank you for taking the time to leave such positive feedback!
Dear customer,
Thank you for your feedback. I'm sorry to hear that the trigger on your new cornet is being temperamental, I'm sure we can help to make it easier or to possibly change the trigger totally if you'd like me to ask our Workshop Manager to contact you to discuss this further?
Kind regards,
Kasey Stone - Dawkes Sales
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.