Excellent service. I highly recommend. I really appreciate that international customers are charged ex. VAT price so they don't end up paying VAT for a second time when clearing customs.
Bekki Lamstaes
Dawkes Music
1 year ago
Thank you so much for sharing your feedback on your recent purchase!
Product reviews
Dyddiad y pryniant: 18/06/2025
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Friendly, efficient, knowledgeable. Excellent practise room to test new mouthpieces with the serviced sax
Bekki Lamstaes
Dawkes Music
1 year ago
Thank you for sharing your experience on your baritone sax service!
Product reviews
Dyddiad y pryniant: 26/06/2025
0
Rhannwch
RA
Ralz
Dilyswyd gan Feefo
1 year ago
Bekki Lamstaes
Dawkes Music
1 year ago
Thank you so much for your kind review, so lovely to hear your daughters are continuing to play after renting with their very own new instruments!
But I have a parallel order for valve guides that were on back order for 1 week and that was 3 weeks ago. I should at least be kept advised of any further delays but have heard nothing.
Kasey Stone
Dawkes Music
1 year ago
Dear customer,
Thank you for your feedback. I'm sorry to hear that your order has been delayed, unfortunately the remaining guide is still back-ordered with us at the moment. Our current expected delivery is expected in mid-September which I appreciate is a continued wait. Apologies that I can't be of more help however please do rest assured that we will ensure the guide is sent out to you as soon as possible once received.
Kind regards,
Kasey Stone - Dawkes Sales
I took the oboe for an initial assessment and Dawkes invest half an hour for free in checking things over and it could have been that any issues were fixed within that time.
The subtle message is...
Read more
Bekki Lamstaes
Dawkes Music
1 year ago
Thank you for taking the time to leave such a kind review of your experience, so glad our workshop team were able to help your son's oboe!
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.