Thanks for your recent order and feedback. We do appreciate many players want a set of 3 but we also deal with Repairers and Shops who have specifically asked us to sell by the individual spring, this can be for single orders, or more usually when they buy higher quantities, 50-100 etc at a time. By selling in the individual we can offer everyone whatever variation they want. We try to make it clear that it's one spring by just having one spring pictured and stating in the description they are sold individually. Apologies for any confusion or inconvenience caused.
Many Thanks.
Sam @ Dawkes
I can not understand why do I have to pay VAT?
Because I'm in JAPAN.
Dawkes Music
Dawkes Music
11 years ago
many thanks for your order. The vat is always paid at the point of order if you are purchasing online, this would have shown in your checkout basket, we can however refund that for orders from outside the EU. I will contact you directly to discuss how we arrange that. Apologies for any inconvenience.
Sam @ Dawkes
Product reviews
Dyddiad y pryniant: 04/10/2014
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
great service, really liked the call to follow up the web based purchase
Have done several transactions with Dawkes - including treating myself to expensive top range cornet some yeats ago - never a problem - a pleasure to deal with.
Having previously booked an appointment to see Sam, we were telephoned by Hannah to say that Sam was off sick and to ask if she could help us instead. I was impressed that although ill, Sam was still...
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.