What Robert said about Dacia Insurance & Accident Aftercare:
made a very sressful time easier to bear
efficient and very helpful. and kept informed of progress
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Great customer service.
Repaired my damaged vehicle quickly.
0
Rhannwch
JE
Jean
Dilyswyd gan Feefo
7 years ago
What Jean said about Dacia Insurance & Accident Aftercare:
More communication would help. I was sent a Statement of Truth via email that landed in my junk box that I wasn’t aware of and lack of telephone calls caused a delay. Nobody told me to expect it. ...
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0
Rhannwch
RI
Richard
Dilyswyd gan Feefo
8 years ago
What Richard said about Dacia Insurance & Accident Aftercare:
not very impressed.
We had to chase to get our car back before went on holiday mainly because the insurance lost the engineer's report and they also lost my statement of truth posted back in the envelope provided.
0
Rhannwch
CH
Chris
Dilyswyd gan Feefo
8 years ago
What Chris said about Dacia Insurance & Accident Aftercare:
AutoTechnics were good at the repairs, but neither of you were any good at Communication.
Are you even aware that I have communicated several times and you have not replied you are probably unaware...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Many thanks for your feedback. We're very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will be in contact with you to discuss this further.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
slow service, keen to claim personal injury money
Very slow response to arrange repairs with garage, 10 days after accident, didn't update us on progress.
Rang numerous times (6-8 times) to ask us to claim for injury even though we told them on day...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your feedback. We're very sorry to hear of your experience with Dacia Car Insurance, this isn't our normal standard of service. I have informed our Customer Experience Team and they will look into this and contact you shortly.
0
Rhannwch
PA
Paul
Dilyswyd gan Feefo
Dulverton
8 years ago
What Paul said about Dacia Insurance & Accident Aftercare:
The whole process was handled very well indeed. Thankyou very much.
0
Rhannwch
ST
Stephen
Dilyswyd gan Feefo
Aberdeen
8 years ago
What Stephen said about Dacia Insurance & Accident Aftercare:
Excellent first class service
My vehicle was hit by a delivery driver who left without trying to find out who’s car it was I was fortunate that 2 of my neighbours seen it and one took a photo I called Dacia first and the service...
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Anwen L
Dacia Insurance & Accident Aftercare
8 years ago
Thank you for your wonderful review. We're delighted to hear how pleased you were with the service you received and that the entire process was straight forward and efficient for you. Let us know if here is anything else we can help you with.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
