Hi there,
Thank you for your feedback and for getting in touch. Whilst we appreciate your comments, we do also ask for client feedback regarding the purchase process and other elements of the policy which you have experienced, i.e., adjustments, renewal etc. These processes are also a key part of the service we provide, and we therefore ask for this feedback to ensure we can make changes and improvements if needed.
Kind regards
Charli
0
Rhannwch
PH
Philip Richard Hodge
Dilyswyd gan Feefo
Hythe
1 year ago
What Philip Richard Hodge said about Cover4Rentals:
great service and backup when it goes wrong thanks claim resolved fast
great service and backup when it goes wrong thanks
0
Rhannwch
CG
Craig Graham
Dilyswyd gan Feefo
Kilmarnock
1 year ago
What Craig Graham said about Cover4Rentals:
Good value, good quality policy
Very easy purchase. Good value. Which recommended supplier. Haven't had to make a claim.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
0
Rhannwch
CB
Christopher B
Dilyswyd gan Feefo
Dorset
1 year ago
What Christopher B said about Cover4Rentals:
Easy website / purchase of product.
Very good price.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Hassle free ordering
Based on the ordering process the price and ease of purchasing insurance was a doddle, speed of documentation was also very good, so well deserving of the star rating.
0
Rhannwch
LS
Laurence Suckling
Dilyswyd gan Feefo
London
1 year ago
What Laurence Suckling said about Cover4Rentals:
Slow response to contact
Unfortunately I bought the wrong product. I've got in touch with cover4rentals but slow reply to query submitted via contact form (can't see any other way to contact them), taking longer than the 2...
Read more
Charli
Cover4Rentals
1 year ago
Hi Laurence,
Thank you for your feedback, I'm sorry to hear that you've been unhappy with the case handling delays.
Unfortunately, we have experienced delays and a high volume of contact has resulted in response times slower than our usual 2 working days that we aim for.
In any case, we will backdate your cancellation request to the date that it was sent so this does not negatively affect the customer at all.
Kind regards,
Charli
0
Rhannwch
TC
Thomas Crichton
Dilyswyd gan Feefo
Ireland
1 year ago
What Thomas Crichton said about Cover4Rentals:
Simple and easy to purchase and well explained
I asked questions which were answered clearly and promptly
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.