All looked good until after we paid, no docs provided!!!
THe boking process was easy, but we have no policy emailed to us, we have emailed them and after 2 days no responce, we need the policy to take with us when we go on holiday, so we will have to chase...
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Charli
Cover4Rentals
9 months ago
Hi there,
Thank you for your feedback.
I can see this has since been rectified, and we have sent documents to a new email address.
Kind regards,
Charli
0
Rhannwch
JC
Judith C
Dilyswyd gan Feefo
Skem
10 months ago
What Judith C said about Cover4Rentals:
Car rental excess cover
Booking was so easy. It remains to be seen what happens if I need to make a claim.
0
Rhannwch
AE
Alexander E.
Dilyswyd gan Feefo
Hamburg
10 months ago
What Alexander E. said about Cover4Rentals:
Luckily never had any trouble with rented cars. This cover was always accepted and pays when renting several times a year. Sometimes with one rental only.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 months ago
Read everything very carefully. It very possibly won't cover you properly.
Didn't cover damage waiver, the thing most needed, but was certainly not clear until after purchasing.
Contacted them but heard nothing and trip is in 3 days.
Charli
Cover4Rentals
9 months ago
Hi there,
Thank you for your feedback, I'm sorry to hear that you're unhappy.
Our policy is an excess waiver, we provide cover in the event of damage to the vehicle and you are charged by the rental company under their contract agreement.
You can add CDW onto the policy at point of purchase, we do ask that you read and sign to confirm you understand the cover prior to purchasing.
Kind regards,
Charli
0
Rhannwch
DB
DAVID BALES
Dilyswyd gan Feefo
Colchester
10 months ago
What DAVID BALES said about Cover4Rentals:
Excellent customer service
Effectively on the phone clear voice.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 months ago
Disappointed
I wrote to you about my policy, asking if it covered a van, and you did not reply.
1/10
Charli
Cover4Rentals
10 months ago
Hi there,
Thank you for your feedback, I'm sorry to hear that you're unhappy.
Upon submission on the 5th August, you received the following acknowledgement:
"Our agents will review your request and get back to you as soon as possible. Please bear with us, we are experiencing high volumes. We usually aim to get back to you within 2 working days, but this may take longer at this time. We will get back to you as quickly as we can."
We are still within the two working day response time, please allow us time to review your request.
Your policy documents will confirm what vehicles you are covered in.
Kind regards,
Charli
Cwsmer Dibynadwy
10 months ago
Did the policy cover a Mercedes Electric Van?
0
Rhannwch
AS
Alaine Shipp
Dilyswyd gan Feefo
Blackwood
10 months ago
What Alaine Shipp said about Cover4Rentals:
Quick and Easy
Quick and easy to use and very competitive prices
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 months ago
0
Rhannwch
FM
freddy magdalani
Dilyswyd gan Feefo
worcester park surrey
10 months ago
What freddy magdalani said about Cover4Rentals:
simple process a nd good premium value
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 months ago
Easy and simple
I’ve used Cover4Rentals a few times and it is always a good price and easy to get a policy. I have had to make a claim too and it was dealt with well and efficiently and I was paid back. Will keep...
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.